Sharon Goguen

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.

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• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Answered central telephone system and directed calls accordingly.

• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Managed social media accounts for optimal audience engagement and increased online presence.
• Created visual marketing displays
• ordering special items to boost sales

• Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
• Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
• Promoted a positive environment for patients and staff through effective communication and teamwork.
• Increased patient retention by developing strong relationships and providing personalized care.
• Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
• Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
• Took dental images following strict patient protection rules, applying lead aprons.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
• Educated patients on proper oral hygiene practices to maintain good oral health between visits.
• Supported dentists in diagnosing oral health issues by taking diagnostic x-rays as needed.

• Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
• Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
• Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
• Took dental images following strict patient protection rules, applying lead aprons.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
• Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
• Explained treatment procedures and instructed patients on home care guidelines.
• Supported dentists in diagnosing oral health issues by taking diagnostic x-rays as needed.

• Answered incoming calls, directing clients to individuals addressing specific needs.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled complaints and questions, and re-directed calls to other team members.
• Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
• Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
• Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
• Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
• Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
• Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
• Increased office security by updating visitor check-in procedures and protocols.
• Enhanced efficiency of mail distribution, ensuring timely delivery and response.
• Supported executive team with travel arrangements, optimizing schedules and logistics.