Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Sharon Gorry

Dublin,Ireland

Summary

Detail-oriented professional known for exceptional communication and conflict resolution skills. Experienced in developing care plans and training staff to improve performance and client satisfaction. Ready to support organizational goals. Dedicated to streamlining operations and maximizing team performance.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Area Supervisor

Fingal Home Care
Dublin, Ireland
06.2007 - Current
  • Coordinated client care services to enhance collaboration among healthcare professionals and families.
  • Assess home care support needs for new service users and established tailored plans.
  • Conduct regular evaluations of client needs to develop personalized care strategies.
  • Managed caregiver scheduling to ensure optimal coverage in all service areas.
  • Monitor employee performance, providing constructive feedback and coaching.
  • Resolve concerns from service users and caregivers promptly and effectively.
  • Provide 'on-call' support to home care workers during designated hours.
  • Assisted management with meetings, disciplinary hearings, and training presentations.
  • Assisted with developing PowerPoint presentations for training purposes.
  • Conducting Induction Courses for staff.
  • Provide weekly reports to Manager.
  • Maintain strict Service User and company confidentiality.
  • Uploading and scanning of records to the online archive database as part of the modernization program.

Home Care Worker

Fingal Home Care
Dublin, Ireland
10.2003 - 06.2007
  • Assisted clients with daily living activities and personal care needs.
  • Developed and maintained strong relationships with clients and their families.
  • Provided companionship and emotional support to enhance client well-being.
  • Monitored client health conditions and reported changes to healthcare professionals.
  • Maintained accurate records of client care and daily activities in documentation systems.
  • Trained new staff on care procedures and company policies at Fingal Home Care.
  • Performed light housekeeping tasks such as laundry, vacuuming and dusting.
  • Demonstrated excellent communication skills when interacting with clients, families and other healthcare professionals.
  • Supervised medication administration, personal hygiene, and other activities of daily living.
  • Assisted with activities of daily living, including bathing, dressing, grooming, toileting, transferring and ambulation.
  • Prepared meals according to dietary guidelines and client preferences.
  • Ensured that all equipment used for providing home care was functioning properly.

Education

QQI Level 6 - Supervisory Management

NIFAST
Swords, Dublin
01-2012

QQI Level 5 - Healthcare Support

Nifast
Swords, Dublin
01-2010

Leaving Certificate Standard -

St. John of God Secondary School
Kilmore Road, Dublin 5
01-1985

Skills

  • Care coordination
  • Performance management
  • Care plan development
  • Client assessment
  • Employee training
  • Caregiver scheduling
  • Confidentiality maintenance
  • Excellent communication skills
  • Conflict resolution
  • Team collaboration
  • Time management
  • Report writing
  • Risk analysis
  • Team building
  • Reporting skills
  • Computer proficiency
  • Time management abilities
  • Multitasking
  • Complaint handling
  • Continuous improvement

Affiliations

  • Singing in a group to raise funds for charity
  • DIY in my own home
  • Painting and drawing
  • Animal lover. I have 3 dogs and a tortoise.

Certification

  • First aid
  • Patient and moving handling
  • Palliative care
  • Elder Abuse Awareness
  • Alzheimer's and Dementia Awareness
  • Autism
  • Epilepsy Awareness
  • Computer Course
  • Report writing

References

References available upon request.

Timeline

Area Supervisor

Fingal Home Care
06.2007 - Current

Home Care Worker

Fingal Home Care
10.2003 - 06.2007

QQI Level 6 - Supervisory Management

NIFAST

QQI Level 5 - Healthcare Support

Nifast

Leaving Certificate Standard -

St. John of God Secondary School

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