Sharon Hunter
Summary
Proven hospitality professional with extensive experience in high-volume environments, including Harrah's Casino. Excelled in efficient multitasking and superb customer service, significantly enhancing guest satisfaction. Skilled in cash handling and crafting high-quality cocktails, consistently maintaining sanitation standards. Demonstrated ability to exceed employer expectations through outstanding hospitality and guest service. Over 15 years proven experience in high profile, full-service bars and restaurants (Walt Disney World, Harrah's Casino, Bahama Breeze).
Overview
13
13
years of professional experience
1
1
Certification
Work History
Banquet Bartender
Lauderdale Yacht Club
Fort Lauderdale, FL
09.2021 - 02.2024
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Responded to guest questions and requests with friendly and knowledgeable service.
Administrative Assistant
Gunite Construction
Davie, FL
05.2018 - 09.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Full Time Bartender
Mai Kai
Fort Lauderdale, FL
01.2017 - 05.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Full-Time Server / Bartender
Darden Restaurants, Olive Garden & Bahama Breeze
Orlando, FL
10.2011 - 01.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Full-Time Casino Bartender
Harrah's Casino
Metropolis, IL
12.2010 - 10.2011
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Skills
- Efficient multitasking
- Cash handling expertise
- Sanitation Standards
- Making mixed drinks
- Table arrangements
- Event preparation
- Superb Customer Service
- Reliable and punctual
- Liquor, beer, and wine knowledge
- Hospitality and Guest Service
Certification
Safe Serve - Food Handlers Card
September 2021 to August 2024
Safe Serve Certification , Florida, USA . Licensed by the Department of Business and Professional Regulation (DBPR) Division of Hotels & Restaurants
Timeline
Banquet Bartender
Lauderdale Yacht Club
09.2021 - 02.2024
Administrative Assistant
Gunite Construction
05.2018 - 09.2021
Full Time Bartender
Mai Kai
01.2017 - 05.2018
Full-Time Server / Bartender
Darden Restaurants, Olive Garden & Bahama Breeze
10.2011 - 01.2017
Full-Time Casino Bartender
Harrah's Casino
12.2010 - 10.2011