Sharon Rowe
Conway,AR
Summary
Successful Inside Sales Representative skilled at exceeding sales objectives. Persuasive communicator and analytical problem solver skilled in uncovering customer needs and matching with company offerings. Offers 25 years of sales excellence.
Overview
28
28
years of professional experience
Work History
Inside Sales Representative
CST
Des Moines, IA
2022.06 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
Inside Sales Associate
Publishing Concepts Incorporated
Dallas , Texas
08.2017 - 11.2021
- Handled inbound prospect calls to provide product information, answer questions, and resolve purchase hesitations.
- Researched and identified possible new accounts for sales development.
- Assisted in creating scripts and responses for consumer interaction.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Emphasized product features based on analysis of customers' needs.
Executive Associate TSR
The Heritage Company
Conway , AR
06.2003 - 02.2017
- Filed paperwork and organized computer-based information.
- Answered high volume of phone calls and email inquiries.
- Handled incoming and outgoing mail, email and faxes.
- Worked with senior management to initiate new projects and assist in various processes.
Upholsterer
Virco Manufacturing
Conway, AR
05.1996 - 02.2001
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Achieved or exceeded company-defined sales quotas.
Skills
- Customer Service
- Business Correspondence
- Sales Presentation
- Overcoming Objections
- Cross-Selling and Upselling
- Cold Calling
- Lead Qualification
- Selling Skills
- Scripted Responses
- Customer Loyalty
- Payment Method
Education
High School Diploma -
Vilonia High School
Vilonia, AR05.1990
Timeline
Inside Sales Representative
CST
2022.06 - Current
Inside Sales Associate
Publishing Concepts Incorporated
08.2017 - 11.2021
Executive Associate TSR
The Heritage Company
06.2003 - 02.2017
Upholsterer
Virco Manufacturing
05.1996 - 02.2001
High School Diploma -
Vilonia High School
Accomplishments
- Resolved product issue through consumer testing.
- Exceeded Sales goals to achieve Chairman level for 2 years with PCI
- Top US Sales Rep for Hyla Industries in 2007
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