SHARON JEAN
Houston,AK
Summary
Hands-on Collision Estimator with knowledge of diagnostic automotive tools, repair costs and parts ordering. Efficiency-driven, highly accurate and well-organized with open and clear communication style and self-motivated approach. Mechanically inclined with good work ethic. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Collision Estimator
Classic Collision
Anchorage, AK
08.2022 - Current
- Inspected damaged vehicles to determine extent of structural, body and mechanical damage.
- Calculated cost estimates for repair or replacement of vehicle parts.
- Negotiated repair costs with insurance companies.
- Verified accuracy of parts pricing from suppliers and vendors.
- Ordered necessary supplies and materials needed for repairs on vehicles.
- Reviewed automotive blueprints, diagrams, and manuals as necessary to complete estimates accurately.
- Assisted customers in understanding their insurance coverage options.
Collision Estimator
Payless Collision
Anchorage, AK
06.2020 - 08.2022
- Inspected damaged vehicles to determine extent of structural, body and mechanical damage.
- Adhered to DRP insurance procedures and rates applicable to estimates.
- Conducted final quality control check of vehicles prior to customer delivery.
- Evaluated different repair methodologies to create collision estimates for damages.
- Conferred with staff and management to coordinate business operations.
- Reviewed material and labor costs to help make build-or-buy decisions.
Collision Estimator
Mirage Auto Painting and Collision
Anchorage, AK
03.2018 - 06.2020
- Attended training sessions related to auto collision repair techniques and estimating software programs.
- Advised customers on the best course of action based on their budget constraints.
- Scheduled appointments for vehicle inspection at the shop or dealership facility.
- Reviewed factual information to determine costs to repair applicable damages.
Owner and Operator Auto Detailing
Detail AK
Anchorage, AK
12.2010 - 01.2018
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Education
GED -
Nine Star Enterprises
Anchorage, AK01-1998
Skills
- Parts Ordering
- Claims Processing
- Vehicle Inspection
- Insurance procedures
- Damage Assessment
- Electrical Systems
- Labor Costing
- Diagnostic Tools
- Task Prioritization
- Attention to Detail
- Decision-Making
- Reliability
- Problem-solving abilities
- Blueprint Analysis
Timeline
Collision Estimator
Classic Collision
08.2022 - Current
Collision Estimator
Payless Collision
06.2020 - 08.2022
Collision Estimator
Mirage Auto Painting and Collision
03.2018 - 06.2020
Owner and Operator Auto Detailing
Detail AK
12.2010 - 01.2018
GED -
Nine Star Enterprises
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