Sharon Jiles-Williams
Hampton,VA
Summary
Way2Go Kids executive position with demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. Decisive leader promoting operational improvements, market expansion and positive corporate culture as keys to success. Detail-oriented President with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. Accomplished Way2Go Kids with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
42
42
years of professional experience
Work History
President
Self Employed
Hampton, VA
08.2020 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Supported and supervised team of professionals.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Led operational team in creation, roll out and management of new product lines.
Nurse Assistant
The Rose Of Sharon Health Care
Hampton, VA
02.2019 - 07.2020
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
CNA
Hope In Home Careort
Newport News, VA
02.2008 - 02.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Pharmacy Technician
Walgreen's Pharmacy
Newport News, VA
02.2006 - 01.2008
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
Logistics Team Member
Merck Medco
Willingboro, NJ
02.2003 - 02.2005
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Reviewed order data to verify transactions and shipping dates.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Data Processor Specalist
IRS
Philadelphia, PA
01.2000 - 01.2003
- Located and corrected data entry errors and reported to management.
- Verified accuracy of data before transcribing.
- Sorted and processed incoming reports before putting data into processing software.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
Data Processor/Secretary Intern
State Of New Jersey Department Of Higher Education
Trenton, NJ
02.1997 - 01.2000
- Located and corrected data entry errors and reported to management.
- Verified accuracy of data before transcribing.
- Sorted and processed incoming reports before putting data into processing software.
Data Processor/Secretary Specialist
State Of New Jersey - Department Of Environmental Protection
Trenton, NJ
02.1993 - 12.1996
- Located and corrected data entry errors and reported to management.
- Verified accuracy of data before transcribing.
- Sorted and processed incoming reports before putting data into processing software.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
Data Processor
State Of New Jersey Department Of Taxation
Trenton, NJ
02.1991 - 01.1993
- Located and corrected data entry errors and reported to management.
- Verified accuracy of data before transcribing.
- Sorted and processed incoming reports before putting data into processing software.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
New Jersey Real Estate License Clerk
New Jersey Department Of Civil Services
Trenton, NJ
02.1988 - 01.1991
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Advised and informed prospective clients on current market activities and conditions.
DMV Title Clerk
State Of New Jersey Motor Vehicle Commission
Trenton, NJ
03.1985 - 01.1988
- Prepared tax and title documents to submit legal transfer work to DMV.
- Organized and prepared tax and title documents to transfer ownership of property.
- Contacted New Jersey Motor Vehicle Department to determine status of pending titles.
- Communicated with customers to resolve common title issues.
Police Dispatcher
New Jersey State Police
Ewing Township, NJ
11.1978 - 01.1985
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Received over 100 911 and non-emergency calls per day to dispatch calls to appropriate agencies and officers on duty.
Education
High School Diploma -
Trenton Central High School
Trenton, NJNo Degree - Political Science And Government
Alabama State University
Montgomery, ALNo Degree - Business Administration
Mercer County Community College
Trenton, NJNo Degree - Business Administration And Management
Tidewater Community College
Norfolk, VABusiness
Thomas Nelson Community College
Hampton, VANo Degree - Business
Strayer University
Newport, News VASkills
- Strategic Planning
- Change and Growth Management
- Organizational Leadership
- Talent Recruitment
- Budget Management
- Industry Expertise
- Company Representation
- Employee Motivation and Performance
- Executive Performance Management
- Regulatory Compliance
- Integrity and Transparency
Accomplishments
- Completed Project Inclusion 26th Annual Class
- PROJECT INCLUSION BOARD GOVERNANCE LEADERSHIP DEVELOPMENT PROGRAM
- Real Estate Certificate Long and Fosters
Writing,Canoeing,Cooking,Board Games
I enjoy doing all of these things and the rewarding benefits that comes along with it. I love cooking very much
Languages
English
Native or Bilingual
Timeline
President
Self Employed
08.2020 - Current
Nurse Assistant
The Rose Of Sharon Health Care
02.2019 - 07.2020
CNA
Hope In Home Careort
02.2008 - 02.2019
Pharmacy Technician
Walgreen's Pharmacy
02.2006 - 01.2008
Logistics Team Member
Merck Medco
02.2003 - 02.2005
Data Processor Specalist
IRS
01.2000 - 01.2003
Data Processor/Secretary Intern
State Of New Jersey Department Of Higher Education
02.1997 - 01.2000
Data Processor/Secretary Specialist
State Of New Jersey - Department Of Environmental Protection
02.1993 - 12.1996
Data Processor
State Of New Jersey Department Of Taxation
02.1991 - 01.1993
New Jersey Real Estate License Clerk
New Jersey Department Of Civil Services
02.1988 - 01.1991
DMV Title Clerk
State Of New Jersey Motor Vehicle Commission
03.1985 - 01.1988
Police Dispatcher
New Jersey State Police
11.1978 - 01.1985
High School Diploma -
Trenton Central High School
No Degree - Political Science And Government
Alabama State University
No Degree - Business Administration
Mercer County Community College
No Degree - Business Administration And Management
Tidewater Community College
Business
Thomas Nelson Community College
No Degree - Business
Strayer University