Sharon Joyce
Summary
Experienced Administrative Assistant with a proven ability to provide exceptional patient care in demanding environments. Demonstrates meticulous attention to detail and excels at making sound decisions while juggling multiple tasks simultaneously. Thrives both independently and as a collaborative team member, fueled by a strong work ethic that consistently drives optimal performance in any work setting.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
INTERNATIONAL MULTIPLE SCLEROSIS MANAGEMENT PRACTICE
08.2022 - Current
- Provide administrative support to doctors, nurses, and clinical staff
- Answer phone calls and direct all calls to the proper personnel, schedule patient appointments, take payments, and respond to emails and other digital correspondence with discretion and hospitality
- Manage calendars across all departments and assist top specialized neurologists
- Operate and maintain office fax machines, printers, and Microsoft Word
- Promote a professional and welcoming environment when communicating sensitive information to patients
Patient Service Representative
CITYMD
06.2021 - 07.2022
- Assisting and registering patients upon arrival and discharging after admission
- Verifying insurance and obtaining authorization from insurance companies for diagnostic imaging and various other procedures
- Relaying and communicating with physicians, medical scribes, medical assistants, and management
- Answering phone calls and assisting patient needs
- Learn and utilize electronic medical record systems and protect patient privacy in compliance with HIPAA laws
Volunteer
STONY BROOK UNIVERSITY HOSPITAL
10.2018 - 12.2018
- Assisted nurses by filling out patient charts and picking up phone calls from patients
- Restocked medical supplies on the post-op floor
- Cleaned and sanitized medical equipment
- Organized and collected patient medical records
Education
MBA - Healthcare Management
STONY BROOK UNIVERSITY
STONY BROOK, NY09.2021
BS - Health Science with a concentration in Emergency Critical Care
STONY BROOK UNIVERSITY
STONY BROOK, NY01.2020
Skills
- Expert in Microsoft Office Suite
- Familiar with various EMR systems
- Excellent communication skills
- BLS trained
- Eager to Learn
- Familiar with health care settings
- Detail Oriented
- Business Savvy
- Filing
- Meeting planning
- Mail handling
- Reception oversight
- Scheduling
Extra-Curricular Activities
Alpha Sigma Alpha of Stony Brook University, Sister, 04/01/19, 05/01/21, Participated and volunteered in events with organizations such as Special Olympics and Girls on the Run., Held bake sales and thrift shop events to raise money to support our philanthropies.
Timeline
Administrative Assistant
INTERNATIONAL MULTIPLE SCLEROSIS MANAGEMENT PRACTICE
08.2022 - Current
Patient Service Representative
CITYMD
06.2021 - 07.2022
Volunteer
STONY BROOK UNIVERSITY HOSPITAL
10.2018 - 12.2018
BS - Health Science with a concentration in Emergency Critical Care
STONY BROOK UNIVERSITY
MBA - Healthcare Management
STONY BROOK UNIVERSITY
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