SHARON KOLUCH
KANSAS CITY,MO
Summary
Results-oriented Territory Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills.
Overview
22
22
years of professional experience
Work History
Territory Sales Manager
Mallory Safety and Supply
09.2018 - Current
- Responsibilities include safety and MRO distribution sales to include maintaining and servicing existing accounts, identifying new business opportunities within existing customers, soliciting new business in assigned territory through cold calling, existing customer referrals, manufacturing guides, and trade show attendance
- Responsible for educating customers on features and benefits of product, making product recommendations based off customer’s environmental and safety concerns, and educating customers on product application and use, presenting to all levels of an organization to include EHS Managers, Production Managers, Plant Superintendents, Maintenance, etc
- Responsible for planning and conducting training in coordination with manufacturer representation to drive sales through enhanced product knowledge and application.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Drove team revenue totals by bringing in top sales numbers.
- Offered new and existing customers profitable products to maintain strong territory-wide revenue.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
Western US Regional Sales Manager
Wonder Grip Gloves
01.2017 - 09.2018
- Launched start-up company as direct manufacturer representative
- Responsible for driving sales of hand protection through distribution networks
- Conducted hazard analysis at key end users
- Trained rep groups and distributors on product line and ANSI standards
- Implemented sales strategies unique to individual customer needs
- Attended nationwide safety conventions such as ASSE, NSC, as well as regional safety conventions.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Executed successful promotional events and trade shows.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
Account Manager
Command Health
11.2007 - 01.2017
- Responsible for setting up new accounts in accordance with standards defined by customer
- Managed existing accounts ensuring customer requirements were met
- Conducted quality audits
- Coordinated with surgery centers across the country to meet a 1-hour turnaround time requirement on assigned projects.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
Sales Manager
Spec Plating Inc.
02.2002 - 11.2007
- Managed existing customer accounts, solicited and secured new business opportunities
- Managed product development, marketing and sales
- Allocated funds for projects and negotiated with vendors to meet the demands of high-profile clients
- Generated quotes
- Represented company in trade shows and member Midwest Manufacturing Society.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Education
Bachelor of Science - Geology/Business
Tarleton State University (Texas A&M At Stephenville)
Stephenville, TXSkills
- Top Sales Closer
- New Account Development
- Lead Prospecting
- Business Growth and Retention
- Solution Selling
- Product Demonstration
- Account Penetration
- Sales Presentations
Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Timeline
Territory Sales Manager
Mallory Safety and Supply
09.2018 - Current
Western US Regional Sales Manager
Wonder Grip Gloves
01.2017 - 09.2018
Account Manager
Command Health
11.2007 - 01.2017
Sales Manager
Spec Plating Inc.
02.2002 - 11.2007
Bachelor of Science - Geology/Business
Tarleton State University (Texas A&M At Stephenville)
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