Sharon Manyfield
Riverdale, IL,IL
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
25
25
years of professional experience
Work History
Customer Service Representative
Pulsetv.com
09.2021 - 08.2025
- Resolved customer inquiries through active listening and effective communication skills.
- Demonstrated product knowledge to guide customers toward suitable solutions.
- Handled escalated issues with professionalism, ensuring customer satisfaction.
- Collaborated with team members to streamline service processes and improve response times.
Store Manager
Sally Beauty Supply
11.2006 - 12.2019
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of store associates.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Assistant Manager
TJX Companies
03.2000 - 10.2006
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Education
High School Diploma -
JFK HIGH SCHOOL
Mound Bayou, MSWindham Business School
Mound Bayou, MSSkills
- Relationship building and management
- Order management
- Team leadership and coaching
- Maximizing Profitability
Timeline
Customer Service Representative
Pulsetv.com
09.2021 - 08.2025
Store Manager
Sally Beauty Supply
11.2006 - 12.2019
Assistant Manager
TJX Companies
03.2000 - 10.2006
High School Diploma -
JFK HIGH SCHOOL
Windham Business School
Similar Profiles
Sarah Bott-GoinsSarah Bott-Goins
Director of Clinical Services and RN Case Manager at Unity Hospice and Palliative CareDirector of Clinical Services and RN Case Manager at Unity Hospice and Palliative Care
JACOB NEMINARZJACOB NEMINARZ
BANQUET AND EVENT DIRECTOR at SHERATON FOUR POINTS/ MIRAGE BANQUETSBANQUET AND EVENT DIRECTOR at SHERATON FOUR POINTS/ MIRAGE BANQUETS
Connor stellConnor stell
Project Coordinator at Simply TransparentProject Coordinator at Simply Transparent
Kyra FieldsKyra Fields
Customer Service Representative/Outbound Customer Service Representative at Rooms To GoCustomer Service Representative/Outbound Customer Service Representative at Rooms To Go
Tarah ParhamTarah Parham
Customer Service Representative/Retention Customer Service Representative at AT&TCustomer Service Representative/Retention Customer Service Representative at AT&T