Sharon Moore
Houston,TX
Summary
Dynamic professional with extensive experience in customer service and operations management. Owner of S&R Concierge Limousine Service LLC, specializing in staff training and regulatory compliance, resulting in improved service delivery and optimized transportation routes. Demonstrated expertise in resolving billing inquiries at Altus Houston Hospital, contributing to enhanced patient satisfaction and operational efficiency.
Overview
19
19
years of professional experience
Work History
S&R Concierge Limousine Service LLC
Owner Operations
Houston, TX
03.2015 - Current
- Trained new staff on policies and procedures for customer service delivery.
- Established strong relationships with key partners to enhance interdepartmental operations.
- Regularly communicated with customers about changes in routes and estimated delivery times.
- Ensured compliance with regulations governing hazardous materials handling.
- Coordinated and managed daily transportation operations for efficient goods delivery.
Medical Insurance Collector
Altus Houston Hospital
Houston, Texas
03.2006 - 03.2015
- Provided customer service support to patients for billing inquiries.
- Resolved discrepancies with insurance companies regarding claims payments.
- Ensured HIPAA compliance related to patient privacy rights.
- Conducted research on unpaid bills, addressing outstanding balances from patients and insurers.
Education
GED -
Phyllis Wheatley
Houston, TX05-1977
Skills
- Customer service and support
- Staff training and development
- Route optimization and planning
- Transportation coordination
- Regulatory compliance oversight
- Billing inquiries management
References
References available upon request.
Timeline
S&R Concierge Limousine Service LLC
Owner Operations
03.2015 - Current
Medical Insurance Collector
Altus Houston Hospital
03.2006 - 03.2015
GED -
Phyllis Wheatley
Similar Profiles
Ron LinortnerRon Linortner
Strata Management at Owner OperationsStrata Management at Owner Operations
James ThorpeJames Thorpe
Owner/Operator Truck Driver at Owner OperationsOwner/Operator Truck Driver at Owner Operations
Ms. Schree RichardsonMs. Schree Richardson
Faithful's Ontime Styles at Owner OperationsFaithful's Ontime Styles at Owner Operations
Christian RodriguezChristian Rodriguez
Recruiting Coordinator at NCSA/IMGARecruiting Coordinator at NCSA/IMGA
ASHLEY J. JACKSONASHLEY J. JACKSON
Senior Staff Accountant at SG Interests, LTDSenior Staff Accountant at SG Interests, LTD