Sharon Mullins
Greenbrier,TN
Summary
Knowledgeable Cosmetic Beauty Advisor with 48 years of experience in diverse luxury retail environments. Educates clients on application of products.. Adheres to store policies, procedures and regulations with focus on service excellence. Knowledgeable Cosmetic Beauty Advisor. Educates clients on application of products. Adheres to store policies, procedures and regulations with focus on service excellence.
Overview
24
24
years of professional experience
Work History
Cosmetic Counter Manager
Dillards Department Store
Goodllettsville , Tenn.
01.2021 - 11.2021
- Supported company policies, product knowledge and departmental goals
- Introduced initiatives and sales strategies to reach goals.
- Collaborated with company to plan and prepare for special events, adjusting inventory to achieve smooth, efficient department
- Managed difficult or delicate customer interactions with politeness and professionalism, reaching resolutions promptly and according to store policies.
- Educated team members, emphasizing company policies, product knowledge and departmental goals across staff.
- Introduced initiatives and sales strategies to exceed goals .
Counter Man Clinique / Business Man. Estee Lauder
Macy's
Goodlettsville, TN
01.2018 - 02.2020
- Communicated with customers positively with particular attention to problem resolution.
- Implemented automation strategies for office operations, correspondence management, coordination and recordkeeping.
- Executed business plan and communicated company vision and objectives to motivate teams.
1st Assistant Manager
Cato Fashions
Springfield, TN
09.2018 - 05.2019
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Owner/Operator/Maqnager
Self-employeed Waters Nursing Home
Springfield, TN
06.2015 - 09.2018
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Business Owner/Operator
Great Exceptions Hair And Day Spa
Conway, AR
01.1998 - 07.2015
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Served as principal stakeholder over organization's complete operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Education
Liscenised Cosmetologist - Cosmetologist
Durham Beauty School
Danville, KY12.1976
High School Diploma -
LeGrand High School
Le Grand, CA06.1968
Skills
- Flexible Work Schedule
- Cash Handling and Reconciliation
- Team Goals
- Energy and Physical Stamina
Timeline
Cosmetic Counter Manager
Dillards Department Store
01.2021 - 11.2021
1st Assistant Manager
Cato Fashions
09.2018 - 05.2019
Counter Man Clinique / Business Man. Estee Lauder
Macy's
01.2018 - 02.2020
Owner/Operator/Maqnager
Self-employeed Waters Nursing Home
06.2015 - 09.2018
Business Owner/Operator
Great Exceptions Hair And Day Spa
01.1998 - 07.2015
Liscenised Cosmetologist - Cosmetologist
Durham Beauty School
High School Diploma -
LeGrand High School
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