SHARON MURDOCK
Cartersville,GA
Summary
Proactive Recruiting Specialist known for achieving success in talent acquisition, data entry, and customer service roles. Committed to supporting my team and ensuring the attraction, onboarding, and retention of top talent. Demonstrates strong organizational and communication abilities, coupled with a keen attention to detail. Enthusiastic about continuous learning and cultivating a positive team atmosphere.
Overview
11
11
years of professional experience
Work History
Recruiting Specialist
SalesHive
06.2022 - 01.2024
- Managed full cycle recruitment process.
- Built and sustained quality, diverse pipeline of high-potential leadership and highly complex candidates for future opportunities.
- Collaborated closely with HR team to align talent acquisition strategies with overall business objectives.
- Compiled and analyzed data and reported on recruiting metrics.
- Maintained accurate and current employment records for all positions and team members.
- Hired over 160 Sales Development Representatives during my tenure, many of which were promoted within the company.
- Independently recruited and created hiring process for our Nearshore team located in Jamaica.
- Extensive experience in utilizing Indeed, Linked In, Upwork, Rippling, Google Suite, and Hubspot.
Sales Development Representative
SalesHive
11.2021 - 06.2022
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
- Conducted 400+ cold calls daily.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Worked independently with minimal supervision.
- Contributed to team objectives in fast-paced environment.
- Leveraged CRM systems and other relevant tools to track targeted contacts and manage daily activities.
- Met targets consistently and thrived in metrics-driven sales environments with tenacious approach.
Data Entry Clerk
Randstad
09.2020 - 09.2021
- Data Entry Specialist for a Bank of America's corporate office in their College Park location.
- Averaged 80 WPM typing speeds with 98% accuracy.
- Resolved deficiencies by returning incomplete records to quality assurance coordinator for resolution.
- Compared transcribed data with source documents to correct any errors.
- Checked completed work for errors to make necessary corrections.
- Retrieved data from databases or electronic files as requested by management.
- Used digital resources to sort, compile and verify the textual information and numerical data for various documents and reports such as invoices, personal information, and digital or physical payments.
- Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
Customer Service Representative
Copart Inc.
05.2017 - 09.2020
- Answered up to 100 inbound calls daily to assist customers with various needs, questions and troubleshooting.
- Conducted up to 100 outbound calls per day to individuals involved in auto accidents, scheduling appointments for their vehicles to be transferred to our property to be inspected.
- Documented highly detailed notes in CRM to track interactions.
- Kept in constant contact with auto insurance adjusters and input new service orders as needed.
- Navigated multiple software systems and internal CRM to track productivity and log each conversation with customers, vehicle owners and auto adjusters alike.
- Prepared, organized and verified legal documentation, vehicle titles and all inputted data for vehicles going to Auction.
- Managed time by prioritizing workload and juggling multiple tasks simultaneously.
- Sorted, distributed and mailed invoices, personal items and checks to intended recipients.
- General office duties.
Pharmaceutical Inventory Specialist
Capital Inventory
05.2013 - 05.2015
- This role involved extensive travel for approximately 90% of the year to hospitals all across the United States and Puerto Rico.
- Expedited project completion timelines by efficiently managing high volumes of data entry tasks.
- Performed pharmaceutical drug counts via a 10-key data entry tool by inputting NDC numbers and drug quantities into database.
- Conducted physical inventory audits to verify internal counts, as well as to calculate spending projections for the next fiscal year for our clients.
- Compared transcribed data with source documents to correct any errors.
- Contributed to team success by consistently exceeding performance targets in speed, accuracy, and output volume.
Education
High School Diploma -
Cass High School
White, GA05.2012
Skills
- Talent acquisition
- Data entry and analysis
- Organization
- Project Management
- Impeccable verbal & written communication skills
- Diversity and Inclusion Strategies
Timeline
Recruiting Specialist
SalesHive
06.2022 - 01.2024
Sales Development Representative
SalesHive
11.2021 - 06.2022
Data Entry Clerk
Randstad
09.2020 - 09.2021
Customer Service Representative
Copart Inc.
05.2017 - 09.2020
Pharmaceutical Inventory Specialist
Capital Inventory
05.2013 - 05.2015
High School Diploma -
Cass High School
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