Cordial Cocktail Waitress with outstanding knowledge of bar services, bartending and waitressing. Fantastic multitasking skills with proven history of excellent service. Dedicated to maximizing sales and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cocktail waitress
RosaSky rooftop
08.2023 - Current
Served alcoholic and non-alcoholic beverages in bar environment.
Assisted with bartending duties during high-volume shifts.
Greeted new customers, discussed specials, and took drink orders.
Built solid rapport with many frequent patrons to cultivate guest loyalty.
Administrator
Equilibrium Marketing Solutions & KAI Marketing Group
07.2023 - Current
Implemented effective strategies to streamline administrative office operations
Created and managed database systems to organize and store information
Prepared spreadsheets utilizing Microsoft Excel, documents, and data
Managed social media accounts
Updated clients and employee information
Financial records
Schedules in company database
Background checks
Bartender
Wolfendales
03.2022 - 06.2023
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Restaurant Server
Brunzies
03.2022 - 06.2023
Service guests with food and beverage requests in a timely, professional, and friendly manner.
Education
Bachelor of Science - International Business & concentration in Marketing
Indiana University of Pennsylvania (IUP)
05.2023
Skills
Order Taking and Fulfillment
Food and Drink Recommendations
High-Volume Dining
Customer Service
Outgoing and Friendly
Attention to Detail
Menu Memorization
Sales Strategy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cocktail waitress
RosaSky rooftop
08.2023 - Current
Administrator
Equilibrium Marketing Solutions & KAI Marketing Group
07.2023 - Current
Bartender
Wolfendales
03.2022 - 06.2023
Restaurant Server
Brunzies
03.2022 - 06.2023
Bachelor of Science - International Business & concentration in Marketing
Assistant General Manager/Bartender Shift Manager at Harper's Hall & Veranda Rooftop Bar & PatioAssistant General Manager/Bartender Shift Manager at Harper's Hall & Veranda Rooftop Bar & Patio