Sharon Phippin
Pepperell,MA
Summary
Organized Surgery Scheduler with professional experience in medical settings. Possess strong communication skills needed to coordinate surgical procedures, manage patient records, and liaise between medical personnel. Known for accuracy, discretion with confidential information, and ability to thrive in high-pressure environments. Previous roles have resulted in improved efficiency and smooth running of surgical units due to careful scheduling and coordination efforts.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Surgery Scheduler
Heywood Medical Group
Gardner, MA
01.2021 - Current
- Set up Dr Hurley schedule ; and schedule all appointments - check referrals /eligibility
- Review all labs and imaging and add for Dr Hurley upcoming appointments or other pertinent information. Dr Hurley will send back requesting other labs, imaging to be done or an appointment to be made
- Check out all Dr Hurley patients and Dr Garofalo on some days and make appropriate appointments, explain orders given by doctors, and if needed schedule procedures, get consents, give out brochures, give instructions for procedure and PAT if they will be contacted. Contact all reps if needed for the procedure Get prior auth for procedure if needed
- Review all prostate bx days for both doctors and request MRI discs if necessary. Coordinate schedule by procedure, diabetics, age and review with OR along with providing the information to Northern. Make sure MRI discs are delivered to the OR prior to bx day.
- Review all ESWL days for both doctors and coordinate schedule according to side, diabetic, and age and review with OR and send to Northern
- Schedule w/oncology and get prior auth for prostate cancer patients in need of hormone injections and bladder cancer patients for BCG installation along with consents
- Take care of all prior auth and patient assistance for prostate cancer PO medications for both doctors and renew if necessary patient assistance for the next year in December
- Order all genetic testing for both doctors if they are requested
- Review all face sheets from the OR cases for both doctors and check the OP note and code to go to billing according to the procedure
- Contact all of Dr Hurley patients the day after surgery to schedule f/u and if patients have any concerns forward a case to the nurse
- Help Haley w/post op discharge instructions after reviewing with both doctors and notify her if either doctor is requesting a change or add new
- Review with both doctors the on call and extra call for each month and do the HH on call calandar Keep track of extra call for both doctors and report to Kelsey for their extra pay
- Take care of scheduler tracker for Urology
- Do RVU'S for both doctors
- Review with both doctors anticoagulant and antiplatelet agents for pre and post op and do report for Dr Cocchiarella for management with PAT nurses
Surgical Coordinator
Northeast Urological Surgery
North Andover, MA
02.2009 - 12.2020
- Schedule surgeries for 6 doctors at 4 facilities ; obtain consents/ obtain clearance if required check all pre op labs for abnormal results and confer w/each doctor and anesthesia
- Explain to patients the procedures give anti coagulant or antiplatelet instructions if needed and for office procedures escribe medications ordered by each physician
- Write H&P for all surgeries send booking sheets along with apporpriate codes
- Contact patients after surgery to evaluate and make post op appointments
- Make appeals w/insurance denials
- Prior auth if necessary for procedures
- Maintain a relationship w/all departments at each facility to make procedures and other doctors orders run smoothly
- Know and confer w/all reps of equipment and meds to obtain for procedures and samples
- Evaluate new patients from PCP office and prioritize
- Maintain in patient list daily and work with on call doctor for rounds and consults - obtain any information ie labs imaging that would be helpful for doctor prior to seeing patient
- Work w/visiting nurses and nursing homes for patients concerning contnuation of care and doctor's orders
- Keep track of all ureteral stents planned - schedule stage surgeries and in office removal of stent or scheduled stent change
- Contact patients and make recall appointments
- Work w/oncology and oncology radiation doctors to coordinate care of any treatment needed by the doctors
- Help coordinate and inject the Covid 19 testing for the hospital and reach out to other office to instruct
- Coordinate with other surgeon offices for co-surgeon surgeries
- Answer all incoming calls from the facilities, provide information when necessary, relay information to the appropriate physician
Restauran Owner/Operator
Phippin's Restaurants
Salisbury, MD
01.1990 - 09.2006
- Developed and implemented comprehensive marketing strategies to increase customer satisfaction and loyalty.
- Identified areas of improvement in restaurant operations, staff training, menu development, pricing, and inventory management.
- Operated all aspects of 4 restaurants including the front and back kitchen area
- Daily did whatever needed to be done in every department
Education
Associate of Arts - Medical Billing And Coding/Administration
Lincoln Technical Institute
Lowell, MA05-2008
Skills
- Accomplished Surgical coordinator with over 15 years experience in medical field
- Core competencies include strong organizational ability, prioritization ability and solid history of achievement
- Excellent communication and time management skills
- Handles tasks with accuracy and efficiency
- Certified in medical coding
- Patient coordination
- Scheduling expertise
Accomplishments
- maintained 4.0 while attending Lincoln Technical Institute transcript available if needed
Certification
- Medical Coding
Timeline
Surgery Scheduler
Heywood Medical Group
01.2021 - Current
Surgical Coordinator
Northeast Urological Surgery
02.2009 - 12.2020
Restauran Owner/Operator
Phippin's Restaurants
01.1990 - 09.2006
Associate of Arts - Medical Billing And Coding/Administration
Lincoln Technical Institute
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