Dynamic professional with a strong background in healthcare and customer service, notably at Centerwell Home Health. Proven ability to deliver exceptional patient care while demonstrating time management and attention to detail. Skilled in electronic health records and adept at fostering collaboration within interdisciplinary teams to enhance patient outcomes.
Work History
Associate
2 Years 2 Months
Bath and Body Works | 09.2024 - Current
Delivered attentive customer service and product recommendations to support sales and repeat business.
Operated point-of-sale system accurately while processing purchases, returns, and exchanges.
Replenished merchandise and maintained organized sales floor displays aligned with brand standards.
Supported inventory counts, stockroom organization, and timely product replenishment.
Licensed Practical Nurse
13 Years 5 Months
Centerwell Home Health | 06.2013 - Current
Provided in-home nursing care, followed care plan, and reported condition changes to supervising clinician and PCP to ensure timely interventions.
Perform wound care, catheter care, and other delegated clinical procedures with attention to infection control.
Collaborated with interdisciplinary care team to coordinate services and maintain continuity of care for optimal patient outcomes.
Documented assessments, interventions, and patient responses in electronic health record systems.
Responded to changing home health needs, adapting care delivery to promote patient comfort and stability.
Collaborated with interdisciplinary care team to coordinate patient services effectively.
Coordinated with interdisciplinary team of healthcare and social service providers and patient family/caregivers to address patients' needs through effective interventions and care planning.
Correctional Officer
7 Years 11 Months
Division of Juvenile Services | 01.2004 - 12.2011
Supervised juvenile residents to maintain safety, order, and compliance with facility rules.
Monitored activities, identified behavioral concerns, and intervened during conflicts or disturbances.
Documented incidents, resident behavior, and shift activities using correctional reporting procedures.
Enforced security protocols, searched living areas, and controlled access to restricted facility spaces.
De-escalated tense situations using calm communication and approved crisis intervention techniques.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.