Sharon Roberts
Los Angeles,CA
Summary
Results-driven professional with extensive experience in collections and financial reporting. Skilled in managing accounts receivable, ensuring timely payments, and reducing outstanding balances through proactive client communication and follow-up.
Proven Accounts Receivable Manager with expertise in cash management, payment negotiations, and debt collection. Committed to fostering strong client relationships and ensuring prompt resolution of outstanding invoices.
Dynamic Accounts Receivable Manager known for strong customer relations and effective cash management. Successfully reduced outstanding account balances while enhancing client trust and communication, driving improved financial outcomes.
Overview
16
16
years of professional experience
Work History
Accounts Receivable Manager/ Private Investigator
Brinkley Investigative Aency
Los Angeles, CA
06.2005 - 02.2021
- Managed relationships with clients, fostering trust and ensuring prompt resolution of outstanding invoices.
- Ensured timely payments from clients through effective communication and proactive followups.
- Developed and maintained strong client relationships, fostering trust and open communication.
- Processed incoming payments in accordance with established financial policies.
- Reduced outstanding account balances through diligent follow-up on past due invoices.
Private Investigator
Brinkley Investigative Agency
Lakeview Terrace, CA
06.2005 - 02.2021
- Conducted comprehensive surveillance to gather evidence for civil and criminal cases.
- Analyzed data from various sources to support investigations and legal proceedings.
- Interviewed witnesses and subjects to extract critical information relevant to cases.
- Developed detailed reports documenting findings, methodologies, and outcomes of investigations.
- Staked out locations to locate individuals and gather evidence of unlawful activities.
- Tracked claimants through routine and notable activities and documented findings with videos, photographs and audio recordings.
Education
No Degree - Criminal Justice/ Business Management/ Psycology
San Jose State University
San Jose, CAHigh School Diploma -
Susan Miller Doesey High School
3537 Farmdale Ave Los Angeles, CA 9000806-1975
Skills
- Collections expertise
- Financial records and reporting
- Transaction processing
- Cash management
- Accounts receivable
- Collections experience
- Customer relations
- Payment negotiations
- Staff management
- Account updating
- Credit control
- Debt collection
- Payment reviewing
- Cash handling expertise
- Employee training oversight
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Timeline
Accounts Receivable Manager/ Private Investigator
Brinkley Investigative Aency
06.2005 - 02.2021
Private Investigator
Brinkley Investigative Agency
06.2005 - 02.2021
No Degree - Criminal Justice/ Business Management/ Psycology
San Jose State University
High School Diploma -
Susan Miller Doesey High School