Sharon Romero
Columbia,SC
Summary
Dynamic Nail Technician with proven problem-solving skills and a strong focus on customer service at Venus Nail Salon and Spa. Expert in nail art and gel application, fostering client loyalty through effective communication and education. Adept at time management, ensuring a seamless appointment schedule while enhancing customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
2
2
years of professional experience
Work History
Nail Technician
Venus Nail Salon And Spa
01.2024 - Current
- Communicated effectively with management concerning important customer issues.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Responded to customer requests and concerns about gel application and nail art designs.
- Offered advice and recommended products to improve and maintain nails.
- Oversaw schedule to manage appointments of new and existing clients.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Front Desk Receptionist
Venus Nail Salon & Spa
06.2024 - 12.2024
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed data entry and filing to keep records updated for easy retrieval.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
Nail Technician License - Beauty
V Tran Beauty Academy
Charlotte, NC01-2024
Diploma/Certificate -
Agape English Language Institute
Columbia05-2023
Skills
- Problem-solving skills
- Time management
- Team collaboration
- Customer education
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Venus Nail Salon & Spa
06.2024 - 12.2024
Nail Technician
Venus Nail Salon And Spa
01.2024 - Current
Nail Technician License - Beauty
V Tran Beauty Academy
Diploma/Certificate -
Agape English Language Institute