Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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SHARON ROSALES

Rohnert Park,CA

Summary

Dynamic Hygiene Coordinator and Dental Assistant with proven expertise at Comprehensive and Cosmetic Dental Office. Skilled in Dentrix and HIPAA compliance, I excel in patient management and appointment scheduling, ensuring seamless operations. Always focused on customer service and client satisfaction, working in office administration.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Hygiene Coordinator /Dental Assistant

Comprehensive and Cosmetic Dental Office
Beverly Hills, US
09.2023 - 01.2025
  • Managed dental records and entered information into system, keeping important patient information on file.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Kept track of treatment information in patient records.
  • Used insurance breakdown to guide what the patient can use at their next appointment
  • FMX, assisting, setup/breakdown rooms

Dental Assistant

EndoArt Endodontics
01.2021 - 09.2023
  • Chairside assistance
  • Sterile tech / Stocking
  • CBCT Scans
  • Informed patients about procedures
  • Wrote notes on attention in their charts. Prepared reports for doctor

Operations Manager

Busy Bees and Mer St. Barth
Ross, US
01.2019 - 06.2023
  • Customer Service: returns, exchanges, complaints, questions.
  • Coordinated cross-functional teams to ensure timely delivery of products and services
  • Maintained accurate inventory records to track stock levels
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.

Front Desk Manager, Bookkeeper

Hybrid Haven
Petaluma, US
01.2018 - 12.2019
  • Front Desk: greeting, answer phone calls, emails, inquiries, general questions, estimates, booking accomodations
  • Monitored occupancy rates for each day as well as weekly and monthly trends to ensure maximum revenue was achieved
  • Cashier duties such as taking payments, balancing accounts, handling refunds and resolving any discrepancies
  • Processed employee time sheets, payroll information and other administrative documents

Lead Hostess/Server

Sonoma Wine Garden
Santa Monica, US
01.2017 - 12.2018
  • Opened and Closed
  • Curated host schedule, monitored flook/tables, guided hosts with tasks
  • Assisted in coordinating large parties
  • Served food/drinks, prepared drinks, took customers orders.
  • Assisted with floor plan to accommodate parties or singles

Nanny/Babysitter

Multiple families
01.2010 - 12.2018
  • Communicated regularly with families regarding daily events and any concerns that may arise
  • Pick up/Drop off for school and after school activities
  • Overnight stays, prepped lunch/dinner/snacks according to any dietary restrictions, laundry, organizing, dressing, bathing, animal care,
  • Coordinated play dates with parents of the children
  • Created an atmosphere of trust between myself and both the family and the kids I cared for.

Retail Stores Sales Associate

Multiple Stores
05.2018 - 08.2018
  • Cashier, customer service: greet customers, answer questions about products, pricing, and promotions
  • Restock inventory, organization,
  • Pierced ears

Summer School Instructor

Terra Linda Elementary Summer Program
San Rafael, CA
05.2018 - 08.2018
  • Attended staff meetings and professional development workshops.
  • Collaborated with faculty members to ensure effective implementation of curriculum objectives.
  • Monitored student behavior in order to maintain a safe classroom atmosphere.
  • Reading, art projects, in class work: math, reading, writing
  • Built relationships with children and their parents to ensure trust within the program

Education

Associate's Degree - Natural Sciences

Santa Rosa Junior College

Certificate - Dental Assisting Program

College of Marin
Greenbrae, CA

Skills

  • Office management, administrative work, customer service
  • Dentrix
  • HIPAA
  • Sales
  • Appointment scheduling
  • Inventory management
  • Dental: Restorative, Cosmetic, Endodontics
  • Social Media

Certification

  • X-Ray Certification
  • AED Certification
  • Radiology Certification
  • CPR Certification
  • Certified Dental Assistant

Languages

  • English
  • Spanish

Timeline

Hygiene Coordinator /Dental Assistant

Comprehensive and Cosmetic Dental Office
09.2023 - 01.2025

Dental Assistant

EndoArt Endodontics
01.2021 - 09.2023

Operations Manager

Busy Bees and Mer St. Barth
01.2019 - 06.2023

Retail Stores Sales Associate

Multiple Stores
05.2018 - 08.2018

Summer School Instructor

Terra Linda Elementary Summer Program
05.2018 - 08.2018

Front Desk Manager, Bookkeeper

Hybrid Haven
01.2018 - 12.2019

Lead Hostess/Server

Sonoma Wine Garden
01.2017 - 12.2018

Nanny/Babysitter

Multiple families
01.2010 - 12.2018

Associate's Degree - Natural Sciences

Santa Rosa Junior College

Certificate - Dental Assisting Program

College of Marin

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