Sharon Simpson
Los Angeles,CA
Summary
Professional administrative professional with track record in supporting executive leadership. Proven ability to handle confidential information and manage executive schedules effectively. Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.
Overview
41
41
years of professional experience
Work History
Executive Assistant
Farmers Insurance Group - Retired
09.2006 - 05.2023
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Clerk
United States Postal Serves
04.2005 - 09.2006
- Process mail using automated mail processing equipment or manual methods of sorting and distribution
- Loading and operating machinery involved in the mail processing system
- Sorting approximately 30,000 pieces of mail
- Placing mail in trays for carrier pick-up
Administrative Assistant
FNC Community Development Corporation
05.2004 - 04.2005
- Carry out the day-to-day task, ranging from bookkeeping to clerical work related to enrollment, collection of childcare center fees for service
- Communicate with children`s parents or guardians about daily activities, behaviors, and related issues
- Responsible for maintaining the calendar for special events and outings for the center
- Coordinating events as necessary
- Filing paperwork
- Welcome parents and assist visitors
- Answering phone calls
- Keeping an inventory of office supplies and ordering new materials as needed
Customer Service Rep
Cotton States Insurance
09.2000 - 05.2004
- Liaison to the agents providing product/service information answering questions and resolving any emerging problems with an appropriate solution
- Set-up agent profiles
- Assist finance with processing agent commission
- Maintain product supply room
Accounts Analyst
Farmers Insurance
05.1997 - 09.2000
- Process and check the accuracy of 25 physician malpractice accounts, review and ensure that the credits are in order
- Analyze commission reports for any discrepancies for 18 agents and 10 brokers
- Maintain commission report history
- Back-up support for accounting supervisor
- Verify physician credential and claim history
Sr. Secretary
Farmers Insurance Group
09.1989 - 05.1997
- Responsible for maintaining office files, scheduling appointments, and arranging various meetings
- As well as handling the travel arrangements and making sure that every deadline is met with the courts
- Answering incoming calls and directing to appropriate business unit
- Transcribing arbitration briefs, Q&As and corresponding letters
- Typing, preparing and collating reports
- Maintaining diaries and arranging appointments
Administrative Clerk
Farmers Insurance Group
04.1982 - 09.1989
- Supporting 8 claims examiners with their day-to-day functions, communicating with clients on the phone or in person and managing their request
- Typing correspondence and letters
- Sorting and distributing mail
- Filing report and claims files
Education
Bachelor of Arts - Business Administrative
Ashford University
San Diego, CA03-2016
Associate of Arts - Accounting
Southwest College
Los Angeles, CA01.2012
Skills
- Excel
- Outlook
- Word
Timeline
Executive Assistant
Farmers Insurance Group - Retired
09.2006 - 05.2023
Clerk
United States Postal Serves
04.2005 - 09.2006
Administrative Assistant
FNC Community Development Corporation
05.2004 - 04.2005
Customer Service Rep
Cotton States Insurance
09.2000 - 05.2004
Accounts Analyst
Farmers Insurance
05.1997 - 09.2000
Sr. Secretary
Farmers Insurance Group
09.1989 - 05.1997
Administrative Clerk
Farmers Insurance Group
04.1982 - 09.1989
Bachelor of Arts - Business Administrative
Ashford University
Associate of Arts - Accounting
Southwest College
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