Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Thomas

Bellingham,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Claims Adjuster Intermediate

Progressive
10.2022 - Current
  • Answered customer questions regarding deductibles, services and scheduling.
  • Prepared summaries of damage, payments and policy coverage.
  • Examined claims forms and other records to determine insurance coverage.
  • Verified insurance claims and determined fair amount for settlement.
  • Recorded statements with involved parties, completed documents and payments
  • Negotiating Bodily injury settlements and bill pay

Account Executive

SanMar
07.2021 - 10.2022
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Placed customer orders
  • Helped customers problem solve and create best solutions to help them and their customers.
  • Created merchandise and advertising templates
  • Hands on customer service with multi line phones

Lead Teacher

Opportunity Council
01.2020 - 02.2021
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Conferred with parents about student progress to boost family involvement and enhance student support.

Personal Nanny

Perica And Smith Family
10.2018 - 10.2019
  • Taught children everyday skills and language.
  • Involved children in caring for household pets and chores.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.

Lead Teacher

Gabriels Art Kids
09.2015 - 06.2019
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
  • Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.
  • Worked one-on-one with students and student teachers to increase overall classroom success.

Telephone Operator

Parker Corporate Services
04.2005 - 09.2013
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Connected callers with appropriate professional, department or business.
  • Maintained accurate records of calls placed and received.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Scheduled appointments and placed orders for customers.
  • Assisted clients in keeping accounts up to date
  • Emergency dispatching

Education

Associate of Arts - Early Childhood Education

Whatcom Community College
Bellingham, WA
06.2016

GED -

Whatcom Community College
Bellingham, WA
06.2013

Skills

  • Customer Retention
  • Operational Improvements
  • Investigation Documentation
  • Liability Determinations
  • Customer Interaction
  • Microsoft Word
  • Customer Satisfaction

Timeline

Claims Adjuster Intermediate

Progressive
10.2022 - Current

Account Executive

SanMar
07.2021 - 10.2022

Lead Teacher

Opportunity Council
01.2020 - 02.2021

Personal Nanny

Perica And Smith Family
10.2018 - 10.2019

Lead Teacher

Gabriels Art Kids
09.2015 - 06.2019

Telephone Operator

Parker Corporate Services
04.2005 - 09.2013

Associate of Arts - Early Childhood Education

Whatcom Community College

GED -

Whatcom Community College

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Sharon Thomas