SHARON WHITFIELD
Action Heating & Cooling Services
Crossville,United States
29
years of professional experience
Experienced and self-motivated Office Manager with 20+ years of industry experience overseeing all phases of the office.
Work History
Accounting Manager
1 Year 4 Months- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Managed payroll accounting processes, coordinating deductions, taxes, and posting entries.
- Oversaw accounts payable and receivable workflows, maintaining consistent cash application and vendor payments.
- Reconciled general ledger accounts, resolving discrepancies and strengthening accounting accuracy.
CSR/Dispatcher Coordinator
10 Months- Answered incoming calls and resolved customer inquiries with accurate service information.
- Scheduled appointments and coordinated technician dispatch to support daily routing needs.
- Recorded customer details and service requests in CRM systems with strong accuracy.
- Followed up on service status and appointment changes to keep customers informed.
Administrative Assistant
5 Months- Payroll, Reading blueprints to bill AT&T for work completed. Pay subcontractors for work completed
Accounts Receivable
3 Months- Accounts Receivable - Temporary position
Office Manager
8 Years 10 Months- Accounts Receivable, Accounts Payable, Payroll, Billing, Taxes, Dispatch Trucks, Customer Service
- Coordinated daily office operations, supporting scheduling, correspondence, and customer communications.
- Managed accounts payable and receivable, maintaining accurate billing and payment records.
- Prepared payroll, timekeeping, and employee documentation with consistent accuracy.
Account Manager
15 Years- Accounts Payable, Advertising, Inventory Control, Input and maintain costs on all existing and new merchandise, Work with vendors on reordering merchandise
Education
High School Diploma
Skills
Accounts Payable
Payroll administration
Payment collection
Monthly Billing
Accounts management
Quickbooks
Sage Accounting
Excel
Word
Project Management
Reconciliation processes
Ability to Learn Quickly
Bank reconciliation
Adaptability
Highly Motivated
Customer support
Timeline
Accounting Manager
Action Heating & Cooling Services
06.2025 - 10.2026Read More
CSR/Dispatcher Coordinator
Mr Rooter Plumbing
08.2024 - 06.2025Read More
Administrative Assistant
Spriggs Construction
06.2022 - 11.2022Read More
Accounts Receivable
Crossville Ceramics
02.2022 - 05.2022Read More
Office Manager
Peck & Peck Excavating
08.2012 - 06.2021Read More
Account Manager
D&B Farm and Home Stores
08.1997 - 08.2012Read More
Palm Springs High School
High School Diploma
Read More