Summary
Overview
Work History
Education
Skills
Timeline
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Sharon Willis

Burlington,North Carolina

Summary

Dedicated professional with a proven track record of safe driving and exceptional customer service, notably with Prime INC. Skilled in GPS route planning and vehicle inspection, I excel in time management and problem-solving, ensuring timely and secure transportation. Achieved significant enhancements in passenger satisfaction and safety compliance, demonstrating flexibility and reliability in all driving conditions.

Diligent Driver with proven track record in efficient and safe transportation. Expertise in route planning and vehicle maintenance, ensuring punctuality and reliability. Demonstrated problem-solving skills and strong attention to detail, enhancing overall service quality.

Overview

24
24
years of professional experience

Work History

Driver

Prime INC
10.2019 - 05.2024
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Operated with safety and skill to avoid accidents and delays.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.

Bus Driver

Chapel Hill Transit
09.2014 - 09.2019
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Followed all relevant schedules for routes and arrivals.
  • Managed emergencies calmly under pressure, coordinating evacuations when necessary while keeping passengers informed about the situation at hand.
  • Contributed to a decrease in route delays by effectively communicating with dispatchers and following schedule adjustments.
  • Handled conflicts between riders diplomatically, promoting a peaceful atmosphere onboard the bus.

Nurse

Wake Forest Baptist Hospital
03.2015 - 06.2019
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
  • Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.

Paratransit Driver

MV Transportation Services
08.2000 - 06.2002
  • Followed applicable traffic regulations and traffic laws.
  • Assisted passengers with special needs by providing personalized attention and ensuring a comfortable travel experience.
  • Collaborated with dispatchers for smooth coordination of pick-ups, drop-offs, and schedule adjustments to minimize disruptions for passengers.
  • Demonstrated flexibility in adapting to changing schedules, route assignments, and passenger requirements as needed to maintain quality of service.
  • Enhanced passenger safety by consistently performing pre-trip vehicle inspections and addressing any necessary repairs or maintenance.
  • Maintained full understanding of local roads and traffic patterns.

Education

CNA - Nursing

Alamance Community College
Graham, NC
06-1999

High School Diploma -

Graham High School
Graham NC
06-1987

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • GPS and route planning
  • Punctuality
  • Safety protocols
  • Defensive driving
  • Vehicle inspection

Timeline

Driver

Prime INC
10.2019 - 05.2024

Nurse

Wake Forest Baptist Hospital
03.2015 - 06.2019

Bus Driver

Chapel Hill Transit
09.2014 - 09.2019

Paratransit Driver

MV Transportation Services
08.2000 - 06.2002

CNA - Nursing

Alamance Community College

High School Diploma -

Graham High School

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Sharon Willis