Sharon Woodard
McComb,Mississippi
Summary
Dynamic, results-oriented professional seeking a management position that contributes to the growth and success of a forward-thinking organization. Proven ability to drive strategic initiatives, enhance operational efficiency, and lead teams to achieve ambitious goals. Committed to leveraging strong leadership skills and industry knowledge to create impactful solutions aligned with organizational objectives. Eager to collaborate with diverse teams to cultivate an environment of innovation and excellence.
Overview
31
31
years of professional experience
Work History
Area Supervisor
Valuzzo Companies dba McDonalds
06.2011 - Current
- Provide leadership, coaching, and direction to my patch through people development and improved restaurant operations.
- Maximize the long-term sales and profit of each restaurant.
- Consistently demonstrates McDonald's values and leadership behaviors to build positive business relationships with key customers including the Restaurant Leadership Team, Crew and Customers.
- Coach the overall operational activities of multiple restaurants.
- Travel regularly to assign restaurants to support your management team.
- Ensure the restaurant managers upholds the standards of Quality, Service and Cleanliness.
- Ensure the restaurants meet or exceed operational goals laid out in the budget which include Labor, Sales, Profit, Food Cost and all other Controllable areas.
- Review operational reports, analyze and development an action plan to improve any areas that are not performing up to standards.
General Manager
Buffalo Services
03.2024 - 09.2026
- Directed daily operations across departments, aligning staffing, service, and workflow priorities.
- Developed budgets, forecasts, and expense controls to support profitability and resource allocation.
- Implemented process improvements to strengthen efficiency, consistency, and service delivery.
- Oversaw hiring, training, and performance management to build accountable teams.
- Monitored operational metrics and adjusted plans to meet business objectives.
- Led strategic planning efforts to improve customer satisfaction and long-term growth.
General Manager
06.2001 - 06.2011
- Run a profitable restaurant and make sure the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness.
- Lead a team of Department Managers with specific responsibilities in the restaurant.
- Help the Department Managers in setting their own goals, following up on their progress, and providing mentoring and direction to improve their Departments and the restaurant overall.
- Hire, train, and develop Department and Shift Managers to make sure that the restaurant has the right team to lead into the future.
- Able to multitask.
- Possess very good verbal and written communication skills.
- Possess managerial acumen, with the ability to effectively direct others.
- Able to work on related computer software, like Microsoft Excel, Word processing, etc.
Assistant Manager
04.1996 - 06.2001
- Ensure food service quality and availability.
- Motivate and guide employees, as well as provide good leadership and direction to them.
- Guide and monitor staff to ensure and maintain McDonald’s Company standards in providing excellent customer services.
- Ensure that sales and growth objectives, as well as the McDonald’s Company standards of excellence were attained.
- Be ready to assume the manager’s job duties in his/her absence, such as gathering and completing reports, making hiring and firing decisions when required, and so on.
- Carry out tasks assigned by the McDonald’s restaurant manager efficiently, accurately, and in a timely manner.
- Ensure that all equipment used is in safe working order, checked regularly and any faults are reported to management, while ensuring equipment is not used until safe.
- Handle customer complaints, as well as examining and analyzing their behavior to adjust foodservice positioning.
Education
Business Certification -
Florida Technical College
Kissimmee, Florida01-1992
Skills
- Team management
- Production managementS
- Task delegation
- Multi-unit management
- Employee performance management
- Project management
- Quality control
Timeline
General Manager
Buffalo Services
03.2024 - 09.2026
Area Supervisor
Valuzzo Companies dba McDonalds
06.2011 - Current
General Manager
06.2001 - 06.2011
Assistant Manager
04.1996 - 06.2001
Business Certification -
Florida Technical College