Sharon Zepeda
North Hills,CA
Summary
Efficient Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Retail Sales Associate
Goodwill Retail Services
04.2017 - Current
- Prioritize customer service communications while maintaining a clean and safe work environment
- Process POS transactions, including cash, credit purchases, and refunds
- Maintaining a clean and organized store environment, enhancing the overall shopping experience for customers.
- Manage multi-line phones, taking and routing messages to appropriate personnel
- Help train new sales associates to conduct proper retail sales etiquette and store procedures
Medical Assistant
Marie-Therese Pean, MD.
01.2010 - 12.2015
- Maintained efficient front and back office operations for Internal Medicine Practice
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Schedule, greet and check-in patients; verify insurance coverage and obtain authorizations; collect and process insurance copayments and deductibles
- Completed EKGs and other tests based on patient presentation in office.
- Manage multi-line phones, taking and routing messages to appropriate personnel
- Organize and maintain office filing system, order office supplies, and perform various clerical duties such as photocopying and faxing
- Prepare new patients medical files, and enter patient's information into EHR system
- Take patients vital signs, obtain medical history from patient
- Prepare rooms and assist doctor with medical procedures; Administer injections
Education
Medical Assisting Diploma -
Everest college
Reseda, CA03.2010
Skills
- Vital signs monitoring
- EMR / EHR
- Patient flow management
- Patient scheduling
- Medical terminology knowledge
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Goodwill Retail Services
04.2017 - Current
Medical Assistant
Marie-Therese Pean, MD.
01.2010 - 12.2015
Medical Assisting Diploma -
Everest college