Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Sharonda Harper

CVS Pharmacy
Chicago,IL
1
Certification
24
years of professional experience

Dynamic Operations Manager with a proven track record at CVS Pharmacy, enhancing inventory management and boosting store efficiency. Skilled in problem-solving and team leadership, I implemented cost-saving measures and developed training programs that improved employee performance and customer satisfaction. Committed to operational excellence and compliance in fast-paced environments.

Work History

Operations Manager

8 Years 11 Months
CVS Pharmacy | 11.2017 - Current
  • Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
  • Led team training initiatives, improving operational efficiency and employee performance across multiple shifts.
  • Implemented cost-saving measures that optimized supply chain logistics and reduced waste in daily operations.
  • Developed and maintained standard operating procedures to ensure compliance with company policies and regulatory requirements.
  • Analyzed key performance indicators to identify process improvements, boosting overall store efficiency and customer satisfaction.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Assistant Manager

14 Years 2 Months
Walgreens | 09.2002 - 11.2016
  • Led daily operations to ensure optimal store performance and customer satisfaction.
  • Trained and mentored staff on company policies, procedures, and best practices.
  • Analyzed sales data to identify trends and implement effective merchandising strategies.
  • Coordinated inventory management processes to reduce shrinkage and improve stock accuracy.
  • Developed training materials for onboarding new employees, enhancing team productivity.
  • Oversaw cash handling procedures, ensuring compliance with financial controls and audits.

Education

GED

Lincoln Park High School | Chicago, IL

English and Journalism Major

Skills

Problem-solving
Team leadership
Operations management
Customer service
Operations monitoring
Staff training
Staff management
Inventory management

Certification

Pharmacy license

Timeline

Operations Manager

CVS Pharmacy
11.2017 - CurrentRead More

Assistant Manager

Walgreens
09.2002 - 11.2016Read More

Lincoln Park High School

GED
Read More
Sharonda Harper