Sharonda Harris

Managing the Front Desk , Welcoming Guest , Handling communication and executing vital administrative task to ensure daily operations run smoothly and present a professional image. 1. Correspondence Receive ,sort and distribute daily mail and packages 2. Schedule appointment scheduled meetings and conference room reservation Admin support clerical duties such as filling ,photocopy ,and data entry drafting emails 3. Keep area clean monitor and order office supplies and inventory 4. Technology proficiency familiarities Microsoft office Google workspaces multi line phone and basic office equipment copier and printing new employees badges

• Emergency calls route them to flight team took calls for 13 Baptist health hospital in the State of Arkansas transferred to different departments and hospitals called all emergency codes and monitored machines activated beepers wrote up tickets for IT

• Victorian Trading Company was a Victorian Style catalogue where you can order clothing shoes house furniture kitchen furniture just a wide variety of different things my duty was to take incoming calls and out bound calls chat by text email taking orders tracking packages resolved issues when needed update in stock and out of stock made recovery tickets answered any were from 150 calls a day

• This was a Contract position with Aero tech taking and processing orders over the phone inbound calls, sitting up appointments for deliveries tracking orders problem solving having knowledge about med equipment answering questions this was for pick up as well and reach out to customer through text and chat Apria Health care specializes in Wheelchair, Walkers, crutches, canes, CPAP machines Venilators Oxygen tank, hospital beds and pressure mattress.