Sharon Penaherrera
Brooklyn,NY
Summary
Reliable and diligent, with strong problem-solving abilities and proactive approach. Knowledge of general maintenance tasks and safety protocols, along with basic mechanical skills. Committed to ensuring smooth operations and contributing to team success.
Overview
3
3
years of professional experience
Work History
Medical Office Assistant
Advanced Walking Foot Care, PLLC
01.2022 - 02.2023
- Assisted in scheduling patient appointments and managing office calendar efficiently.
- Maintained organized patient records using electronic health record systems.
- Provided front desk support, greeting patients and answering inquiries professionally.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
Head Bartender and Host
Market at Malcolm Yards
05.2022 - 06.2025
- Trained and mentored junior bartenders on cocktail preparation and customer engagement techniques.
- Supervised bar operations, ensuring exceptional service and adherence to health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
Event Coordinator
Market at Malcolm Yards
10.2023 - 07.2025
- Coordinated logistics for events, ensuring timely setup and breakdown procedures.
- Coordinated schedules and timelines for events.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
Floor Supervisor
Market at Malcolm Yards
01.2024 - 07.2025
- Coordinated scheduling and task assignments to optimize resource utilization.
- Supervised daily operations to ensure adherence to safety protocols and quality standards.
- Trained and mentored new staff on operational procedures and best practices.
- Implemented workflow improvements resulting in enhanced team efficiency and productivity.
Education
English
C.E.N
Ecuador, Guayaquil 06-2014
Bachelor of Arts - Graphic Design And Communication
Catolica Santiago De Guayaquil
Ecuador, Guayaquil 02-2010
Skills
- Customer satisfaction
- POS systems operations
- Team leadership
- Customer relations
- Email and phone communication
- Positive attitude
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Floor Supervisor
Market at Malcolm Yards
01.2024 - 07.2025
Event Coordinator
Market at Malcolm Yards
10.2023 - 07.2025
Head Bartender and Host
Market at Malcolm Yards
05.2022 - 06.2025
Medical Office Assistant
Advanced Walking Foot Care, PLLC
01.2022 - 02.2023
English
C.E.N
Bachelor of Arts - Graphic Design And Communication
Catolica Santiago De Guayaquil