Sharon Peters
Memphis,TN
Summary
RN with strong clinical abilities. Ability to work cooperatively as a member of a team or needs little to no supervision to work alone. Ability to communicate effectively & professionally with providers, colleagues, patients/members. Ability to react decisively and quickly in any situation, while maintaining confidentiality , thoroughly following HIPAA guidelines.
Overview
20
20
years of professional experience
Work History
Remote Supplemental Data Abstractor (Pre HEDIS)
Actalent - Blue Cross Blue Shield of TN
05.2024 - Current
- Responsible for collection of information from members records via EMR pertaining to specific Gaps in Care, entering information in to company portal by using company software & database.
- Prioritized tasks effectively to manage competing priorities without compromising work quality or missing deadlines.
- Demonstrated strong attention to detail in all data abstraction tasks, ensuring the highest level of accuracy and reliability.
- Maintained Confidentiality and HIPAA regulations.
Remote HEDIS Nurse Abstractor
Actalent - Blue Cross Blue Shield of TN
02.2024 - 04.2024
- Review and complete abstraction of EMR data required for multiple HEDIS hybrid measures.
- Work remotely using Desktop, Microsoft Access, and Excel along with the ability to quickly learn the plan specific data entry systems.
- Reduce discrepancies in medical records by performing thorough chart reviews and resolving inconsistencies through direct communication with providers.
- Productivity standards and inter-rater reliability guidelines met.
- Met routinely with HEDIS Lead and Program Managers to discuss abstraction trends.
- Maintained Confidentiality and HIPAA regulations.
Remote Supplemental Data Abstractor (Pre HEDIS)
Actalent - Blue Cross Blue Shield of TN
05.2023 - 01.2024
- Responsible for collection of information from members records via EMR pertaining to specific Gaps in Care.
- Entered information into company portal by using company software & database.
- Demonstrated strong attention to detail in all data abstraction tasks, ensuring the highest level of accuracy and reliability.
- Implemented quality control measures to verify the accuracy of abstracted data, resulting in a significant reduction in discrepancies.
- Prioritized tasks effectively to manage competing priorities without compromising work quality or missing deadlines.
- Maintained Confidentiality and HIPAA regulations.
Remote HEDIS Nurse Abstractor
Aerotek - Blue Cross Blue Shield of TN
02.2023 - 04.2023
- Collected medical records from provider offices via EMR for medical chart reviews.
- Provided support in obtaining records from outside sources to complete chart for patient care.
- Delivered high-quality abstracts under tight deadlines, managing multiple projects simultaneously without sacrificing attention to detail.
- Worked from home to abstract members record according to the measure.
- Maintained Confidentiality and HIPAA regulations.
Remote HEDIS RN Abstractor
Aerotek - Blue Cross Blue Shield of TN
02.2022 - 05.2022
- Work remotely using Desktop, Microsoft Access, and Excel along with the ability to quickly learn the plan specific data entry systems.
- Managed multiple projects concurrently by prioritizing tasks and delegating responsibilities to ensure successful completion within defined timeframes.
- Streamlined workflow, implementing effective time management strategies to prioritize tasks and meet deadlines.
- Reduced discrepancies in medical records by performing thorough chart reviews and resolving inconsistencies through direct communication with providers.
- Actively participated in team meetings, sharing insights on current projects while seeking feedback from peers to continually refine skills as a HEDIS nurse professional.
Remote Supplemental Data Abstractor (Pre HEDIS)
Aerotek - Blue Cross Blue Shield of TN
05.2021 - 01.2022
- Demonstrated strong attention to detail in all data abstraction tasks, ensuring the highest level of accuracy and reliability.
- Responsible for collection of information from members records via EMR pertaining to specific Gaps in Care, entering information in to company portal by using company software & database.
- Prioritized tasks effectively to manage competing priorities without compromising work quality or missing deadlines.
- Demonstrated strong attention to detail in all data abstraction tasks, ensuring the highest level of accuracy and reliability.
- Maintained Confidentiality and HIPAA regulations.
Remote HEDIS RN Abstractor
Aerotek -Blue Cross Blue Shield of TN
02.2021 - 05.2021
- Review and complete abstraction of EMR data required for multiple HEDIS hybrid measures.
- Work remotely using Desktop, Microsoft Access, and Excel along with the ability to quickly learn the plan specific data entry systems.
- Reduce discrepancies in medical records by performing thorough chart reviews and resolving inconsistencies through direct communication with providers.
- Productivity standards and inter-rater reliability guidelines met.
- Met routinely with HEDIS Lead and Program Managers to discuss abstraction trends.
- Maintained Confidentiality and HIPAA regulations.
Registered Nurse, Medical-Surgical Stepdown Unit
Regional One Health Medical Center
06.2019 - 09.2021
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Registered Nurse, Medical-Surgical/Telemetry Unit Nurse
Regional One Health Medical Center
06.2004 - 06.2019
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Education
Bachelor of Science - Nursing
University of Tennessee Health Science Center
Memphis, Tennessee12.1996
Skills
Microsoft Excel (7 years), Spreadsheets (7 years), Microsoft Word (10 years), Microsoft Office (10 years), EMR (6 years)
Timeline
Remote Supplemental Data Abstractor (Pre HEDIS)
Actalent - Blue Cross Blue Shield of TN
05.2024 - Current
Remote HEDIS Nurse Abstractor
Actalent - Blue Cross Blue Shield of TN
02.2024 - 04.2024
Remote Supplemental Data Abstractor (Pre HEDIS)
Actalent - Blue Cross Blue Shield of TN
05.2023 - 01.2024
Remote HEDIS Nurse Abstractor
Aerotek - Blue Cross Blue Shield of TN
02.2023 - 04.2023
Remote HEDIS RN Abstractor
Aerotek - Blue Cross Blue Shield of TN
02.2022 - 05.2022
Remote Supplemental Data Abstractor (Pre HEDIS)
Aerotek - Blue Cross Blue Shield of TN
05.2021 - 01.2022
Remote HEDIS RN Abstractor
Aerotek -Blue Cross Blue Shield of TN
02.2021 - 05.2021
Registered Nurse, Medical-Surgical Stepdown Unit
Regional One Health Medical Center
06.2019 - 09.2021
Registered Nurse, Medical-Surgical/Telemetry Unit Nurse
Regional One Health Medical Center
06.2004 - 06.2019
Bachelor of Science - Nursing
University of Tennessee Health Science Center