Sharonne Billings
Battle Creek,MI
Summary
Dynamic and results-oriented professional with extensive experience in support roles and machine operation, notably at Stewart Industrial. Excelled in providing top-notch telephone assistance and maintaining office equipment, ensuring operational efficiency. Proven ability to train peers and enhance workplace safety, showcasing strong leadership and technical skills. Achieved significant improvements in client satisfaction and productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Staff Member
Haven of Rest Ministries
01.2020 - Current
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Provided administrative support for various departments, contributing to the smooth operation of the organization.
- Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
Warehouse Worker
Prairie Farms Dairy
11.2019 - 12.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Machine Operator
Stewart Industrial
02.2019 - 10.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
Machine Operator
OnStaff USA
09.2018 - 02.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Education
GED -
Gate CI
Connecticut06-2011
Skills
- Telephone assistance
- Support services
- Support Client
- Help Clients
- Check-ins
Certification
First Aid
- First Aid and CPR 2024/08
- Adult Mental Health First Aid USA 2022/04
Timeline
Support Staff Member
Haven of Rest Ministries
01.2020 - Current
Warehouse Worker
Prairie Farms Dairy
11.2019 - 12.2019
Machine Operator
Stewart Industrial
02.2019 - 10.2019
Machine Operator
OnStaff USA
09.2018 - 02.2019
GED -
Gate CI
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