SHARREI PATE
Brooklyn,NY
Summary
Dynamic professional with a proven track record at Garner, adept in client engagement and proficient in Salesforce. Excelled in assessing needs and developing strategic service plans, significantly enhancing client satisfaction. Demonstrated exceptional case information confidentiality and motivational interviewing, ensuring comprehensive support and progress monitoring. Skilled in fostering effective team environments, showcasing leadership and self-awareness.
Overview
9
9
years of professional experience
Work History
Administration/Casework
Garner
Brooklyn, NY, USA
03.2024 - 03.2025
- Assessed clients' needs, developed service plans and monitored progress towards goals
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met
- Composed or prepared correspondence, case notes and narratives with computer-based applications
- Established trusting relationships with clients, fostering open communication and rapport building.
- Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
Shift Supervisor
Westhab
The Bronx, NY, USA
05.2022 - 12.2023
- Maintained accurate records of all shelter activities
- Conducted regular inspections of the facility and equipment to ensure proper functioning
- Created daily reports detailing progress of tasks and activities at the site
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Paraprofessional
P.S 92
New York, NY
10.2019 - 05.2022
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Residential Aide
CORE
Brooklyn, NY, USA
02.2016 - 08.2019
- Ensured that all documentation was accurate, complete, timely, during intake process
- Checked shelf inventory for accuracy
- Worked effectively in team environments to make the workplace more productive
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
- Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
Education
High School Diploma -
Phillip Global Institue
Newark, NJ06.2009
Skills
- Client engagement
- Behavioral observation
- Motivational interviewing
Timeline
Administration/Casework
Garner
03.2024 - 03.2025
Shift Supervisor
Westhab
05.2022 - 12.2023
Paraprofessional
P.S 92
10.2019 - 05.2022
Residential Aide
CORE
02.2016 - 08.2019
High School Diploma -
Phillip Global Institue