Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharriel Leslie

Denver,CO

Summary

Dynamic customer service professional with a proven track record at Red Lobster, excelling in customer satisfaction and complaint resolution. Skilled in cash register operation and maintaining product knowledge, I consistently enhance the shopping experience through adaptability and effective communication, ensuring operational efficiency and fostering customer loyalty.

Overview

2015
2015
years of professional experience

Work History

Customer Service Cashier

Payless Shoes
Aurora, CO

Customer Service Representative

King Soopers
Aurora, CO
04.2013 - 05.2014

Bag Groceries, Costumers Service, Stock Shelves

Customer Service Representative

Red Lobster
Aurora, CO
08.2010 - 07.2011
  • Assisted customers with inquiries, ensuring timely and accurate information delivery.
  • Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
  • Maintained knowledge of store promotions, products, and services to provide informed assistance.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Collaborated with team members to achieve daily operational goals and improve service efficiency.

Home Care Provider

Essential Medical Services
Aurora, CO
05.2009 - 06.2011

Cashier

Cashier

Family Dollar
Aurora, CO
03.2008 - 06.2009
  • Assisted customers with inquiries and product selections, enhancing shopping experience.
  • Maintained clean and organized checkout area to ensure operational efficiency.
  • Handled cash management, including drawer balancing and reconciliation procedures.
  • Collaborated with team members to restock shelves and maintain inventory accuracy.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Colorado State High Shcool
Denver, CO

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash register operation
  • Product knowledge
  • Phone etiquette
  • Basic math
  • Customer assistance
  • Adaptable and flexible

Timeline

Customer Service Representative

King Soopers
04.2013 - 05.2014

Customer Service Representative

Red Lobster
08.2010 - 07.2011

Home Care Provider

Essential Medical Services
05.2009 - 06.2011

Cashier

Family Dollar
03.2008 - 06.2009

Customer Service Cashier

Payless Shoes

High School Diploma -

Colorado State High Shcool