Sharron Moreno
Stockton,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
School Bus Monitor
First Student Group
02.2019 - Current
- Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Enforced state safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
Customer Service/ Cashier
Dollar Tree Stores
10.2022 - 03.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Monitored inventory at checkout, ensuring high-demand items were always in stock.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
Customer Service/Cashier
Big Lots
10.2020 - 06.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints and maintained clean and tidy checkout area.
Stocker
DD's Discount Store
10.2017 - 02.2018
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Education
Associate of Science - Early Childhood Education
San Joaquin Delta College
Stockton, CA05-2018
High School Diploma -
John Muir Charter School/ CA Conservation Corps
Vallejo, CA06-2003
Skills
- Strong work ethic
- Respectfulness
- Patience and empathy
- Child supervision
- Bus evacuation drills
- Route planning
- Incident reporting
- CPR certified
Timeline
Customer Service/ Cashier
Dollar Tree Stores
10.2022 - 03.2023
Customer Service/Cashier
Big Lots
10.2020 - 06.2021
School Bus Monitor
First Student Group
02.2019 - Current
Stocker
DD's Discount Store
10.2017 - 02.2018
Associate of Science - Early Childhood Education
San Joaquin Delta College
High School Diploma -
John Muir Charter School/ CA Conservation Corps
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