Sharvae’ Butler
Atlanta,GA
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
7
7
years of professional experience
Work History
Housekeeping Administrative Assistant
The Westin Peachtree Plaza
Atlanta, GA
03.2023 - Current
- Assist the sales and service teams in delivering a seamless client experience — offering refreshments, giving showroom tours, and helping coordinate drop-offs, pickups, or appointment flow
- Help schedule service appointments, gather guest concerns, and assist with intake during peak hours or when advisors are unavailable
- Open and display GXP on monitor- keeping calls in the green and adhering to calls in a timely manner
- Keeping track of all aspects of the housekeeping department’s daily operations, such as the cleanliness of all guest rooms and common areas
- Planning the cleaning staff’s schedules, assigning tasks, and assigning completion dates for those tasks
- Ensuring that all members of the housekeeping team, particularly new hires, are aware of the organization’s cleaning procedures
Law Firm Administrator
McMichael and Gray, PC
Alpharetta, GA
02.2020 - 03.2023
- Overseeing and managing daily operations of the law firm
- Coordinating with department heads and teams to ensure smooth workflow
- Managing firm’s budgets, billing, and financial systems
- Preparing and presenting financial reports to partners or board members
- Maintaining the firm’s calendar and scheduling appointments, meetings, and court dates
- Implementing and managing technological systems to streamline operations
- Handling human resources tasks such as recruitment, training, and performance evaluations
- Ensuring compliance with legal regulations and maintaining confidentiality of sensitive information
- Developing and implementing firm policies and procedures
- Overseeing facility management, including maintenance and security
- Managing vendor relationships and negotiating contracts
- Handling client concerns and complaints
Leasing Consultant
Burton Carol Management
Atlanta, Georgia
01.2018 - 02.2020
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Developed marketing strategies aimed at increasing leasing activity within the community.
- Coordinated activities between management staff, vendors, contractors and government agencies as needed.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
Education
High School Diploma -
Martin Luther King Jr Sr High School
Detroit, MI01.2011
Skills
- GXP
- Oracle
- REX
- Yardi
- Excel
- Microsoft Teams
- Microsoft Word
- REX
- PMS
- Outlook
- Client relationship management
- Scheduling appointments
- Office administration
- Data entry
- Time management
- Effective communication
- Problem solving
- Customer service
Timeline
Housekeeping Administrative Assistant
The Westin Peachtree Plaza
03.2023 - Current
Law Firm Administrator
McMichael and Gray, PC
02.2020 - 03.2023
Leasing Consultant
Burton Carol Management
01.2018 - 02.2020
High School Diploma -
Martin Luther King Jr Sr High School