SHARVANNIA RUDOLPH-Doe
Morrow
Summary
Versatile professional with extensive experience in transportation and customer service. Combines strong problem-solving abilities with exceptional organizational skills to ensure reliable, safe, and efficient service delivery.
Overview
25
25
years of professional experience
Work History
Limousine/Bus Driver
Lenbrook Retirement Home
Atlanta
06.2025 - Current
- Provide safe and reliable transportation services for residents and guests.
- Maintain professionalism, courtesy, and high service standards while supporting daily transportation needs.
Transportation Specialist
Neo Five Star LLC
06.2023 - Current
- Operate and manage a private transportation company.
- Ensure services are delivered to the highest standards while adhering to all policies and procedures.
Contractor
Uber
07.2015 - Current
- Provide excellent customer service and ensure client comfort.
- Safely pick up and drop off clients at designated locations.
Caregiver / Host
Woodward Academy Exchange Program
01.2018 - 01.2026
- Served as caregiver and host for 5 students over 8 years.
- Provided supervision, support, and a welcoming environment for exchange students.
Customer Service Specialist
Kemetic Esthetics
10.2017 - 06.2023
- Increased profit margins through direct communication with clients.
- Delivered excellent customer service and in-depth product knowledge.
Family Caregiver
Self Employed Web
Morrow
01.2005 - 01.2019
- Provided long-term care for mother diagnosed with dementia and type 2 diabetes.
- Supported daily care, supervision, and health-related routines for over 14 years.
- Assisted with medication management and health monitoring routines.
- Developed personalized care plans based on individual needs and preferences.
Transportation Engineer
Fulton County Transportation Service
08.2003 - 05.2017
- Safely operated a school bus on a scheduled route.
- Followed state laws and local board of education policies.
Claims Processing Representative
Automobile Protection Corp.
08.2001 - 12.2002
- Processed payments for authorized vehicle extended warranty claims.
- Handled payment processing calls and mail for claims, cancellations, transfers, and renewal requests.
Education
Business Certification -
University of Georgia
Atlanta, GACuyahoga College
Cleveland, OHCentral State University
Wilberforce, OHSkills
- Caregiving and patient support
- Hospitality and guest relations
- Transportation safety and route management
- Customer service and client care
- Business operations and management
- Communication and interpersonal skills
- Organization and time management
- Problem-solving and decision-making
- Scheduling and multitasking
- Team leadership and supervision
- Route planning
- Customer service
- Safety compliance
- Service delivery
- Trip scheduling
Leadership Experience
Community organizer and natural team leader with the ability to strategize and execute different roles.
Timeline
Limousine/Bus Driver
Lenbrook Retirement Home
06.2025 - Current
Transportation Specialist
Neo Five Star LLC
06.2023 - Current
Caregiver / Host
Woodward Academy Exchange Program
01.2018 - 01.2026
Customer Service Specialist
Kemetic Esthetics
10.2017 - 06.2023
Contractor
Uber
07.2015 - Current
Family Caregiver
Self Employed Web
01.2005 - 01.2019
Transportation Engineer
Fulton County Transportation Service
08.2003 - 05.2017
Claims Processing Representative
Automobile Protection Corp.
08.2001 - 12.2002
Business Certification -
University of Georgia
Cuyahoga College
Central State University