Summary
Work History
Education
Skills
Languages
Timeline

SHARY PICHARDO

VIP Community Service
Bronx,NY

Summary

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Skilled in troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background cultivating positive relationships and exceeding goals. Reliable candidate ready to take on challenges in a position using problem-solving and task-prioritization skills to help a team succeed.

Work History

HIV Test Counselor

VIP Community Service | undefinedundefined
  • - Addressed crisis situations through one-on-one support and advocacy for additional resources.
  • - Helped family members understand and manage patient conditions using counseling and support groups.
  • - Kept clients on-track with treatment and care plans, continuously monitoring and evaluating progress.

Social Care Worker

Trabajamos Community | undefinedundefined
  • - Identified needed services by combining patient interview information with program knowledge.
  • - Educated providers and families about legal rights and available services.
  • - Updated office files daily and maintained accurate records.
  • - Delivered exceptional customer support, going above and beyond to meet client needs.

Immigration Legal Assistant

Catholic Charities of the Archdiocese of New York | undefinedundefined
  • - Monitored case deadlines to ensure smooth and timely record processing.
  • - Responded promptly to internal and external inquiries to support the legal team.
  • - Conducted legal research and compiled supporting documentation for case development.
  • - Managed large volumes of hard-copy and digital documents efficiently.

Education

B.A. - Criminal Justice

Monroe College | Bronx, NY

A.S. - Criminal Justice

Monroe College | Bronx, NY

Skills

Skilled in intake interviewing
Counseling
HIPAA
Mental health support
Memory retention
Exceptional customer service
Strong work ethic
Guest engagement
Professional appearance

Languages

Spanish
Native or Bilingual

Timeline

Monroe College

A.S. from Criminal Justice
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Immigration Legal Assistant

Catholic Charities of the Archdiocese of New York
Read More

Social Care Worker

Trabajamos Community
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HIV Test Counselor

VIP Community Service
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Monroe College

B.A. from Criminal Justice
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SHARY PICHARDO