Sha'rya George
Manning,SC
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Attentive Patient Service Representative skilled in managing patient charts, processing payments and scheduling procedures. Detailed team player with strengths in communication, customer service and multitasking. Detail-oriented Patient Service Representative with outstanding treatment knowledge and stellar communication skills. Successful at coordinating between patients and professionals and offering comprehensive patient education. Committed to organization and time management. Accommodating Patient Service Representative offers account management, data entry and customer service paired with proficiency in Microsoft Word and Excel. Greets and checks in patients and verifies correct patient information. Communicates with customers in courteous, respectful manner.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
Hope Health
Manning, SC
04.2023 - Current
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Scheduled patient appointments and procedures.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Documented and managed patient information in computer system.
- Answered patient questions and fielded complaints to resolve issues.
- Provided helpful assistance by anticipating and responding to needs of patients and family members.
- Collaborated with clinical and administrative staff to meet patient needs.
Psychology Tutor
Newberry College
Newberry, SC
08.2018 - 12.2020
- Facilitated group discussions to enhance understanding of psychology concepts and core theories.
- Coached tutees in study skills, note-taking, organization and time management.
- Asked key questions prompting specific student responses to assess tutoring session progress.
- Developed assignments for pupils to apply learning.
- Addressed specific student needs through parent and teacher coordination.
- Aided students in computer laboratories and other out-of-classroom academic environments.
Lab Technician
Newberry College
Newberry, SC
08.2018 - 04.2019
- Prepared and built food items according to standardized recipes and directions.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared lab for daily operations by stocking materials and equipment.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Performed daily housekeeping tasks driving efficient laboratory operations.
- Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
Microbiology Tutor
Newberry College
Newberry, SC
10.2018 - 12.2018
- Helped students review and understand previous lessons to make connection with new lesson.
- Worked closely with students to help develop math and essay writing skills.
- Utilized positive reinforcement techniques to encourage and motivate students.
- Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
- Researched or recommend textbooks, software, equipment, or other learning materials to complement tutoring.
Education
Bachelor of Arts - Psychology
Newberry College
Newberry, SC12.2020
Master of Science - Neuroscience
Parker University
Dallas, TXSome College (No Degree) - General Studies
Central Carolina Technical College
Sumter, SCSkills
- Medical Billing
- Recording Histories
- Appointment Confirmation
- Bookkeeping Support
- Evaluating Quality of Care
- Gathering Information from Patients
- Verbal and Written Communication
- Organized and Detail-Oriented
- Microsoft Office
- Resolving Problems
- Documenting and Recording Information
- Laboratory Terminology
- Attention to Detail
- Specimen Preparation
- Report and Technical Writing
- Work Planning and Prioritization
- Laboratory Information Systems
- Safety Protocols
- Data Analysis
- File and RecordKeeping
- Medical Terminology Knowledge
- Grooming and Bathing Assistance
- Patient Relations
- Helping With Medication
- Quick Problem Solver
- Collecting Vital Signs
- Emotional and Social Support
- Electronic Recordkeeping
- Needs Determination
- Linen Replacements
- Caregiver Relations
- CPR Certified
Timeline
Patient Service Representative
Hope Health
04.2023 - Current
Microbiology Tutor
Newberry College
10.2018 - 12.2018
Psychology Tutor
Newberry College
08.2018 - 12.2020
Lab Technician
Newberry College
08.2018 - 04.2019
Bachelor of Arts - Psychology
Newberry College
Master of Science - Neuroscience
Parker University
Some College (No Degree) - General Studies
Central Carolina Technical College
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