Healthcare professional with extensive experience in patient assessment and care planning. Proven ability to train teams and implement strategies that improve operational performance and ensure compliance with healthcare standards.
Overview
28
28
years of professional experience
Work History
Manager/Owner
Aremonte Corp
Anchorage
01.2005 - Current
Established business operations by developing comprehensive procedures and workflows.
Developed strategies to enhance operational performance and efficiency.
Secured long-term accounts through persuasive sales presentations highlighting product benefits.
Assessed and optimized operations to align with current and future demands.
Trained teams on operational procedures and techniques across various job sites.
Delivered exceptional service to foster relationships with prospective clients.
Monitored compliance with federal and state regulations regarding HIPAA and healthcare standards.
Staff Nurse
Northwest Medical Office of Dr. JC Cates
Anchorage
01.2021 - 03.2022
Collaborated with physicians to develop and implement comprehensive patient care plans.
Maintained accurate medical records and documentation for all patients.
Ensured adherence to safety protocols and infection control measures daily.
Provided direct patient care, including wound dressing, medication administration, and IV therapy.
Assessed patients to evaluate physical conditions, health statuses, and needs.
Communicated effectively with patients, families, physicians, and staff members.
Educated patients on treatments and procedures to enhance understanding.
Responded to emergency situations with expertise to deliver optimal care and life-saving interventions.
Float Nurse
Alaska Psychiatric Institute
Anchorage
12.2019 - 01.2021
Delivered compassionate care to enhance comfort and overall well-being.
Assisted physicians during examinations, tests, and procedures.
Coordinated care with clinical staff to implement interventions and ensure continuity.
Monitored patient conditions, including vital signs and medication side effects.
Administered medications, tracked dosages, and documented patient health information.
Educated patients and families on diagnoses, treatment options, and prevention strategies.
Conducted assessments and diagnostic tests to support physicians with critical health data.
Collaborated with healthcare team in assessing discharge planning needs.
Admission Screening Officer/Charge Nurse
Alaska Psychiatric Institute
Anchorage
05.2013 - 01.2015
Directed unit staff to uphold high care standards for diverse patient populations.
Prioritized needs by triaging incoming calls from ER and inpatient units.
Trained and mentored new RNs on hospital policies and care standards.
Organized tasks during rapid response situations to improve operational efficiency.
Liaised between patients and doctors, conducting assessments to meet recovery goals.
Responded swiftly to emergencies, providing critical support in urgent situations.
Monitored effectiveness and side effects of psychotropic medications in patients.
Devised individualized care plans addressing specific patient needs.
Branch Supervisor/Pharm Tech/Billing Specialist
Geneva Woods Pharmacy/CVS Healthcare
Anchorage
07.1998 - 01.2006
Established strong client rapport to identify financial needs and foster loyalty.
Ensured compliance with company policies to reduce risk of violations.
Maintained knowledge of CPT and ICD-10 coding principles and billing requirements.
Assisted pharmacist in managing high prescription volumes and responding to customer inquiries.
Processed medication orders accurately under pharmacist supervision.
Transmitted insurance claims for payment and reconciled EOBs efficiently.
Trained staff on various roles to enhance operational coverage and flexibility.
Evaluated store performance through feedback analysis to implement effective improvement plans.