Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shatara Slater

806 Marne LN Houston

Summary

Dedicated customer service professional with a proven track record in complaint resolution and effective communication. Skilled in transaction processing and team collaboration to enhance customer satisfaction.

Overview

5
5
years of professional experience

Work History

Customer Service

Peloton
Houston
03.2024 - 11.2025
  • Resolved customer complaints by communicating effectively and implementing problem-solving strategies.
  • Assisted customers with inquiries via live chat, ensuring prompt and accurate responses.
  • Documented customer interactions to improve service processes and knowledge base.
  • Maintained up-to-date knowledge of product features and promotions for accuracy.
  • Collaborated with diverse coworkers to achieve common goals and address product and service-related issues.

George Bush Airport

Aircraft Cleaning Agent (Nights)
Houston
09.2024 - 07.2025
  • Executed daily duties with precision to support operational efficiency.
  • Restocked cabin supplies, ensuring availability of linens, toiletries, and refreshments for passenger comfort.
  • Operated cleaning equipment safely and efficiently during daily tasks.
  • Coordinated with team members to uphold cleanliness standards, contributing to a positive travel experience.

Customer Service Cashier

Walmart
Houston
07.2020 - 09.2024
  • Delivered exceptional service during peak shopping hours and special events, enhancing customer experience.
  • Processed customer transactions with speed and accuracy at checkout counter.
  • Handled returns and exchanges, ensuring compliance with company policies.
  • Trained new cashiers on procedures and customer service standards.

Education

High School Diploma -

Westfield Highschool
Houston, TX

Some College (No Degree) -

University of Houston
Houston, TX

Skills

  • Customer relationship management
  • Transaction processing
  • Interaction tracking
  • Problem solving
  • Time management
  • Team collaboration
  • Effective communication

Timeline

George Bush Airport

Aircraft Cleaning Agent (Nights)
09.2024 - 07.2025

Customer Service

Peloton
03.2024 - 11.2025

Customer Service Cashier

Walmart
07.2020 - 09.2024

High School Diploma -

Westfield Highschool

Some College (No Degree) -

University of Houston
Shatara Slater