Shatara Terry
Albany,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position of employment. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Housekeeping Cleaner
Green Facility Solution
Albany, NY
12.2025 - Current
- Cleaned and sanitized assigned areas following safety protocols and quality standards.
- Restocked supplies and maintained inventory to ensure readiness for daily tasks.
- Reported maintenance issues promptly to ensure a safe and clean environment for all staff.
- Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
- Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Quality Assurance Staff Member
Teresian House
Albany, NY
03.2022 - Current
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Fixed identified issues to improve workflows.
- Promoted adherence to quality standards by educating personnel on quality control.
- Fixed identified issues to improve workflows.
- Analyzed quality and performance data to support operational decision-making.
- Food quality, food safety and resident safety compliance.
Catering Assistant
Teresian House
Albany, NY
05.2016 - Current
- Delivered catered food and supplies to facility for on-time set-up.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Lifted and carried heavy materials.
- Trained new staff on food preparation and safety procedures.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Cleaned and maintained work areas, equipment and utensils.
Food Service Worker
Huck Finn's Warehouse- Playland
Albany, NY
05.2016 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Developed and maintained positive relationships with customers to enhance service.
Education
Associate of Applied Science - Human Services
Hudson Valley Community College
Troy, NY06.2020
High School Diploma -
Albany High School
Albany, NY06.2017
Skills
Communication
Time Management
Attention to Detail
Adaptable
Empathetic
Basic Computer Knowledge
Leadership
Project Management
Training
Team Work
Problem Solving
Timeline
Housekeeping Cleaner
Green Facility Solution
12.2025 - Current
Quality Assurance Staff Member
Teresian House
03.2022 - Current
Catering Assistant
Teresian House
05.2016 - Current
Food Service Worker
Huck Finn's Warehouse- Playland
05.2016 - Current
Associate of Applied Science - Human Services
Hudson Valley Community College
High School Diploma -
Albany High School