Shatavia Frazier

Dynamic and results-oriented professional with extensive experience as a Customer Returns Processor at Amazon. Excelled in complaint handling and maintaining workplace safety, demonstrating exceptional problem-solving skills and the ability to remain calm under pressure. Proven track record of enhancing customer satisfaction and streamlining return processes, contributing to a 15% increase in efficiency. Skilled in teamwork and computer applications, adept at understanding customer needs and delivering exemplary service.