Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Security guard
Doyle security company
Secaucus, NJ
02.2021 - 05.2023
Monitor CCTV cameras for suspicious activity as well conduct tours around and inside of site
Issue id badges to Nba visitors, contractors, and employees
Make copies of patient id's and send them to the right location in the building
Maintain open communication with management regarding issues with work or scheduling and operational procedures
Coordinate emergency response procedures and dissemination of internal communications regarding safety and security processes to staff members
Produce and written reports on all shift activities with oral reports and emergency notifications deliver as directed by establish security procedures.
Mail Clerk
United States Postal Service
Jersey city, United States
10.2017 - 02.2021
Retrieves and sorts mail, including packages, by department and category
Delivers mail to correct department or recipient
Forwards misdirected mail
Prepares documents and other items for shipping
Weighs mail and calculates correct postage
Uses mail sorting and postage meter machines
Fills out mailing labels, including researching proper country codes for international mail and regional zip codes for domestic mail
Arranges pickup from postal service and other delivery vendors
Records arrival of mail
Tracks packages and records arrival of mail
Maintains records of mail volume, package weights, and shipping costs
Maintains inventory of mailroom supplies
Operates office equipment
Disposes of junk mail.
Security guard
Allied universal
05.2018 - 11.2020
Monitor CCTV cameras for suspicious activity as well conduct tours around and inside of site
Issue id badges to visitors, contractors, and employees
Make copies of patient id's and send them to the right location in the building
Maintain open communication with management regarding issues with work or scheduling and operational procedures
Coordinate emergency response procedures and dissemination of internal communications regarding safety and security processes to staff members
Produce and written reports on all shift activities with oral reports and emergency notifications deliver as directed by establish security procedures.
Concierge Supervisor
Guardian Service Industries Inc
Jersey City, NJ
08.2022 - 09.2023
Streamlined front desk operations for increased efficiency and improved guest experiences.
Enhanced guest satisfaction by promptly addressing inquiries and providing personalized recommendations.
Assisted with event planning and coordination, ensuring successful execution of on-site events and special occasions.
Mentored junior staff members to enhance their customer service skills and professional development.
Managed scheduling for concierge staff members, balancing workload effectively while accommodating employee needs when possible.
Facilitated smooth check-in/check-out processes by coordinating closely with the front desk team and other departments as needed.
Education
High School Diploma -
Bayonne High School
06.2014
Skills
Positive attitude
Communication
Teamwork
Self-management
Willingness to learn
Thinking skills (problem solving and decision making)