Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shaterika Anders-Bradford

Ruston,Louisiana

Summary

Hardworking and passionate job seeker with strong organizational skills eager to be an asset in an establishment. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Serenity Care Provider- Direct Caretaker

01.2019 - Current
  • Physically and emotionally caring for patients’ well-being
  • Adherence to safety protocols, especially fire safety
  • Helping someone utilize incontinence products
  • Doing errands, such as grocery and basic household supply buying.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression
  • Built strong relationships with clients to deliver emotional support and companionship

Community Bridges- Assistant Home Manager

07.2018 - Current
  • Take part in managing, maintaining, and organizing the people's general activities
  • Help the home manager put some of the house's features into action
  • On behalf of the management, assists in coordinating events and programs
  • Keeping track of the calendars and schedules at home managing maintenance duties
  • Maintain the home's upkeep and keep costs under control.

Internship Student

Heart Of Hospice
08.2023 - Current
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Sorted, organized, and maintained files.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered and transferred incoming telephone calls, taking messages for various staff members.
  • Sorted, organized, and maintained files

People Center Support- Direct Caretaker

10.2019 - 07.2022
  • Providing for mental and emotional well of patients
  • Assisting someone in using incontinence supplies
  • Running errands, such as purchasing groceries and essential household supplies
  • Helping resident of nursing home bathe, dress, and eat
  • Keeping people company by conversing and exchanging news

Green Clinic Inc- Receptionist

06.2016 - 01.2019
  • Welcoming guests, guiding them through office, providing refreshments while guests wait
  • Sort mail, make copies, and keep appointment calendars.
  • Answered phone calls and messages for 3-physician in medical facility, scheduling appointments, and handling patient inquiries.
  • Greeted patients, scheduled appointments and maintained records and accounts
  • Called patients to remind of upcoming appointments and help schedule testing for off-site services
  • Upheld positive reputation of medical office by setting friendly tone and maintaining politeness
  • Collected personal, medical and insurance information to provide accurate verification of benefits
  • Processed payments from patients for co-pays and uninsured visits

Education

Majoring in Social Work - Social Work

Grambling State University
Grambling, LA
12.2023

Obtained diploma -

Grambling State University Laboratory High School
Grambling, LA
05.2013

Skills

  • Scheduling
  • Time Management
  • Customer and Client Relations
  • Telephone Skills
  • Business Correspondence
  • HIPAA Compliance
  • Behavioral Management
  • Medical Records Management
  • Case Documentation
  • Life Skills Development
  • Client Confidentiality
  • Client Advocacy
  • Educational Support

References

Keyunia Allen, Supervisor (Serenity Care Providers), 

2417 N 7th Street, 

West Monroe, LA, 71291, 

318-600-3453 


Tammy Williams, Supervisor, 

Ruston, LA, 71270, 

318-278-9771

Timeline

Internship Student

Heart Of Hospice
08.2023 - Current

People Center Support- Direct Caretaker

10.2019 - 07.2022

Serenity Care Provider- Direct Caretaker

01.2019 - Current

Community Bridges- Assistant Home Manager

07.2018 - Current

Green Clinic Inc- Receptionist

06.2016 - 01.2019

Majoring in Social Work - Social Work

Grambling State University

Obtained diploma -

Grambling State University Laboratory High School

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Shaterika Anders-Bradford