Shativa Washington
Mesquite,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Server
DISD
Dallas, Tx
08.2025 - Current
- Delivered exceptional customer service to create positive dining experiences.
- Enhanced customer dining experiences by providing attentive service.
- Took and processed food and beverage orders promptly to ensure timely service.
- Collaborated with kitchen staff to ensure timely order delivery.
- Assisted in training new staff on service protocols and procedures.
- Monitored inventory levels and reported shortages to management.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Nutrition Service Worker
Aramark/ Baylor
Dallas, Tx
07.2025 - Current
- Prepared and served nutritious meals following dietary guidelines.
- Assisted in the preparation and delivery of meals to patients, following strict food safety protocols.
- Ensured proper portion sizes were met when preparing and serving meals.
- Resolved customer complaints regarding menu selection or service issues promptly.
- Maintained cleanliness and organization of kitchen and dining areas.
- Cleaned and sanitized all kitchen equipment and surfaces, according to health standards.
- Assisted in inventory management and food supply tracking.
- Checker,soup station, entrée and beverages station
Supervisor
Security Solutions Of American
Dallas, TX
10.2022 - 08.2025
- Supervised daily security operations and ensured adherence to protocols.
- Trained and mentored new security personnel on procedures and policies.
- Coordinated incident response efforts and maintained communication with law enforcement.
- Developed staff schedules to ensure optimal coverage during peak hours.
- Implemented training programs to enhance staff skills in emergency response.
- Facilitated communication between management and security teams for operational efficiency.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Collaborated with other departments to coordinate workflow processes between teams.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Wilmer Hutchins
Dallas, TxSkills
- Customer service
- Server training
- Food safety protocols
- Menu presentation
- Order processing
- Inventory management
- Supply restocking
- Cash handling
- Conflict resolution
- Training and development
- Supervisory skills
- Team collaboration
- Attention to detail
- Problem solving
- Regulatory compliance
- Hospitality service expertise
- Professional demeanor
Certification
- Food safety license
- Food sever license
- Level 2 Security License
Timeline
Server
DISD
08.2025 - Current
Nutrition Service Worker
Aramark/ Baylor
07.2025 - Current
Supervisor
Security Solutions Of American
10.2022 - 08.2025
Wilmer Hutchins