Shaudi Tisdale

• Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
• Completed stock inventories to identify and address issues negatively impacting controls.
• Processed required paperwork to expedite handling of shipped and received goods.
• Analyzed inventory trends to identify and prepare for potential issues and discrepancies.

• Improved customer satisfaction through staff training in customer service and product knowledge.
• Completed point of sale opening and closing procedures.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Rotated merchandise and displays to feature new products and promotions.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Assisted in recruiting, hiring and training of team members.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
• Managed inventory control, cash control, and store opening and closing procedures.
• Developed a successful employee retention plan, reducing staff turnover rates significantly.
• Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
• Interacted well with customers to build connections and nurture relationships.
• Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.

Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

• Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
• Delivered pick-up and curbside orders to guests.
• Collected information from arriving customers to seat groups or place them on waitlist.
• Answered phone calls to take orders, give information and document reservations.
• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Completed daily side work and opening and closing duties without fail.