Shaun B. Baker
Spring Hope
Summary
Obtain a position where I may utilize my management & customer service skills to help increase company profits and train employees to make their jobs easier.
Overview
40
40
years of professional experience
Work History
Coach-Assistant Manager
Walmart Supercenter
06.2015 - 09.2024
- Managing teams and departments: I lead teams and manage multiple departments.
- Supporting associates: I provide career progression, identify career paths, and help associates prepare for their next role. I also provide supervision and development opportunities, such as hiring, training, mentoring, and assigning duties.
- Ensuring compliance: I ensure compliance with company policies and procedures. I also support the company's mission, values, and standards of ethics and integrity.
- Improving the business: I develop and implement action plans to achieve sales and profit goals and create plans to grow the business's digital footprint and trust within the community.
- Improving the customer experience: I partner with store operations and supply chain to create a seamless customer experience.
- Improving the associate experience: I provide role clarity for their team and empower them to take ownership of their work.
- Improving the store's appearance: I ensure the store looks presentable and inviting to customers.
- Monitoring merchandise: I monitor and ensure effective merchandise presentation, seasonal transitions, and inventory flow.
Inspector
Prime Time International
06.2014 - 06.2015
- Scanned packages and boxes, examined orders for labeling, prepared orders for shipment, inspected Cigar Packs.
Connector PCB Board
Keihin Carolina System Technology
01.2011 - 07.2014
- Using a machine to combine a connector and PCB Board to make Honda vehicle.
Distribution Specialist
QVC
01.2011 - 07.2011
- Placing labels and packaging slips in boxes or packages that were ordered by customers worldwide.
Machine Operator
Eager Assembly, Inc.
01.2006 - 05.2009
- Building registers and making gears to build meters boxes.
- Also used a die cast to make gears that are used in the registers.
Machine Specialist
Suretech Assembly, Inc.
01.2000 - 12.2006
- Put terminals on wires and cables by using a K-Press and G-Press machines.
- Also used a stripping machine or hand stripper to cut various size wires and cables.
Machine Specialist
Premier Circuit Assembly
04.1995 - 06.1999
- Building product using an MI (Machine Instruction).
- Use cables and wires to build products for various customers.
- Use a pad printing machine to print letters and numbers on connectors and use a G-Press and K-Press machine.
Cashier-Cook and Machine Cleaner
Hardee's Restaurant
01.1985 - 12.1995
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash,debit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Kept restaurant clean and sanitary by following proper procedures as well as cleaning surfaces and equipment on regular basis.
Education
High School Diploma -
Northern Nash Senior High School
Rocky Mount06.1987
Skills
- Team Management
- Building Relationships
- Conflict Resolution
- Data Entry
- Customer Service
- Team Building
- Self-Motivated
- Business Operations
- Organization
- Problem Resolution
- Food Preparation
- Operational Improvement
Timeline
Coach-Assistant Manager
Walmart Supercenter
06.2015 - 09.2024
Inspector
Prime Time International
06.2014 - 06.2015
Connector PCB Board
Keihin Carolina System Technology
01.2011 - 07.2014
Distribution Specialist
QVC
01.2011 - 07.2011
Machine Operator
Eager Assembly, Inc.
01.2006 - 05.2009
Machine Specialist
Suretech Assembly, Inc.
01.2000 - 12.2006
Machine Specialist
Premier Circuit Assembly
04.1995 - 06.1999
Cashier-Cook and Machine Cleaner
Hardee's Restaurant
01.1985 - 12.1995
High School Diploma -
Northern Nash Senior High School
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