Shaun Beccue
Gilbert,AZ
Summary
Proven leader and effective communicator, adept at fostering professional growth within America First Federal Credit Union's team. Excelled in customer service and problem-solving, significantly enhancing service quality. Skilled in coaching and sales, consistently meeting goals. Demonstrates meticulous attention to detail and a positive attitude, driving successful outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Universal Lead Teller
America First Federal Credit Union
10.2021 - Current
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
- Assisted members with new accounts and loan applications.
Sales Agent
Vital Tours
06.2019 - 08.2021
- Sold tours to tourists traveling to San Francisco. This included Alcatraz, Muir Woods, Napa, Sonoma, etc.
- Offered advice and recommendations to tourists on where to go and what to see
- Developed communication skills by speaking to people from numerous different countries.
Server
Liv Generations
12.2016 - 05.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Busser
The Keg Steakhouse + Bar
11.2015 - 11.2016
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Associate of Arts - Accounting And Business Management
Chandler Gilbert Community College
Gilbert, AZ12.2024
Campo Verde High School
Gilbert, AZ05.2016
Skills
- Positive Attitude
- Customer Service
- Problem-Solving
- Attention to Detail
- Punctual and Reliable
- Goal-Oriented
- Coaching and Mentoring
- Product Sales
Certification
- Notary Public in Maricopa County
- Have an NMLS #
Ice Hockey
Growing up I played competitive club hockey for the Phoenix Jr Coyotes. I'm still passionate about the sport and still play on the weekends.
Timeline
Universal Lead Teller
America First Federal Credit Union
10.2021 - Current
Sales Agent
Vital Tours
06.2019 - 08.2021
Server
Liv Generations
12.2016 - 05.2019
Busser
The Keg Steakhouse + Bar
11.2015 - 11.2016
Associate of Arts - Accounting And Business Management
Chandler Gilbert Community College
Campo Verde High School
- Notary Public in Maricopa County
- Have an NMLS #
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