Shaun Jeffery
Marlborough,MA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Protective Services Worker
Springwell
Waltham, Massachusetts
08.2024 - Current
- Conducted thorough investigations into client complaints of mistreatment or neglect, including interviewing witnesses and gathering evidence.
- Maintained detailed case notes and records documenting all interactions with clients and contacts made on their behalf.
- Collaborated with local law enforcement agencies including other local agencies to help support individuals under protective services.
- Coordinated emergency shelter placements for victims of domestic violence or other forms of abuse.
- Facilitated referrals to community resources, such as legal aid organizations.
- Ensured compliance with state laws governing child welfare procedures, such as background checks for foster parents and guardianship applications.
- Investigated allegations of elder abuse or neglect in accordance with established protocols.
- Monitored homes, rehabs, hospitals, and shelters where elders are placed ensure they have a safe living environment free from danger or exploitation.
- Observed court hearings involving protective services cases in order to provide testimony when necessary.
- Evaluated situations thoroughly before making decisions regarding the best interests of all elders under protective Service.
Lead HQS Inspector
South Middlesex Opportunity Council
Framingham , Massachusetts
10.2020 - 08.2024
- Help manage the inspections
- Schedule inspections
- Help assist the supervisor with staff meetings
- Communicate with program reps regarding scheduling inspections and helping resolve tenant living issues and conditions to ensure HQS requirements are met
- Helping the inspection department with coverage of new inspections
- Conduct HUD/DHCD HQS inspections for my assigned territory for all SMOC RAPS existing units, potential new units, and the re-inspected units
- Fail violations interior and exterior
- Help supervisor train all new inspectors and data coordinator
- Use tool to help complete inspections
Health and Safety Field Worker
Vicinity
01.2020 - 08.2020
- Observe workers in manholes
- Test manholes for irregular oxygen levels
- Develop work permits for each work site
- Attend daily shift meetings before going to the worksite and before going home
- Check equipment for safety
- Ensure workers are following OSHA rules and regulations
- Answer work phone/radio calls to communicate with coworkers and managers
Campus Safety Monitor
Sharon High School
10.2018 - 12.2019
- Responsible for a shift change to ensure all security officers are aware of shift assignments and review any incidents
- Assist with traffic during student arrival and departure
- Provide guidance, direction, and assurance in emergencies
- Maintain the orderly flow of students in the school building and on school grounds
- Inspect lavatories, hallways, stairwells, and other locations in the building and on school grounds regularly
- Accompany visitors to various locations in the building when needed
- Escort students as needed from classrooms to the main office for dismissal and to meet with the Assistant Principal for discipline/attendance issues
- Complete additional responsibilities as assigned by the administration
Site Supervisor
Securitas/Sanofi
04.2018 - 10.2018
- Responsible for a shift change to ensure all security officers are aware of shift assignments and review any incidents
- Maintain track sheets for tardiness and absentees
- Maintain unexpected post inspections for clients at various sites
- Supervising multiple sites to ensure all required duties are met
- Provide lead direction to Security Officers at assigned posts on assigned shifts
- Perform duties of Security Officer within the scope of the assignment
- Make periodic tours to check for irregularities and to inspect protection devices and fire control equipment
- Maintain all shift schedules
Group Worker 1
DYS Northeast Detention
02.2017 - 04.2018
- Monitor and maintain a clean, safe, and secure environment free of contraband through supervision rounds, head counts, and indoor and outdoor security checks
- Serve as a role model and develop and maintain a constructive, positive relationship with youth while assisting them in developing coping, social, and life skills, and providing guidance and support through daily interaction and promoting Positive Youth Development
- Observe constantly the conduct, behavior, and appearance of youth to uncover violations of policies and rules; be aware at all times of the whereabouts of youth; and take appropriate action to ensure the safety of staff and youth in the residential program
- Provide crisis and behavior management to de-escalate and help calm youth in potentially dangerous situations and restrain youth as needed to prevent endangering the health and safety of other youth and staff in the residential program
- Complete incident and medical reports
Safety Officer
Brigham And Women's Faulkner Hospital
Jamaica Plain, Massachusetts
07.2014 - 03.2017
- Conducted safety inspections of job sites and equipment to identify potential hazards and recommended corrective action.
- Monitored employee performance to ensure compliance with safety regulations and company policies.
- Maintained records of all incidents, including accident reports, near misses, and unsafe conditions or acts.
- Help assist with behavioral issues in the emergency room / inpatient unit
- Conduct patrol interior/ exterior and off site building
Safety Officer
Lowell General Hospital Saints Campus
Lowell, Massachusetts
11.2013 - 01.2014
- Conducted safety inspections of job sites and equipment to identify potential hazards and recommended corrective action.
- Monitored employee performance to ensure compliance with safety regulations and company policies.
- Maintained records of all incidents, including accident reports, near misses, and unsafe conditions or acts.
- Help assist with behavioral issues in the emergency room / inpatient unit
- Conduct patrol interior/ exterior and off site building
Education
Master of Arts - forensic psychology
Southern New Hampshire University
Manchester05-2027
Bachelor's degree - Sociology and Community Health
Southern New Hampshire University
Manchester, NH05-2024
Skills
- Microsoft Word
- Outlook
- Excel
- PowerPoint
- Report Exec
- Community Core
- Microsoft Edge
- TenMast
- Wellsky
Timeline
Protective Services Worker
Springwell
08.2024 - Current
Lead HQS Inspector
South Middlesex Opportunity Council
10.2020 - 08.2024
Health and Safety Field Worker
Vicinity
01.2020 - 08.2020
Campus Safety Monitor
Sharon High School
10.2018 - 12.2019
Site Supervisor
Securitas/Sanofi
04.2018 - 10.2018
Group Worker 1
DYS Northeast Detention
02.2017 - 04.2018
Safety Officer
Brigham And Women's Faulkner Hospital
07.2014 - 03.2017
Safety Officer
Lowell General Hospital Saints Campus
11.2013 - 01.2014
Master of Arts - forensic psychology
Southern New Hampshire University
Bachelor's degree - Sociology and Community Health
Southern New Hampshire University