Shaun McMickell
Vernal,UT
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales at Ross Dress for Less. Skilled in inventory control and customer needs assessment, adept at problem-solving and maintaining a positive shopping environment. Increased holiday sales by volunteering for extra shifts, demonstrating flexibility and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Sales Associate
Ross Dress for Less
06.2022 - 04.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
Education
High School Diploma -
05.2024
Skills
- Order Processing
- Product Sales
- Customer Needs Assessment
- Inventory Control
- Payment Processing
- Cash Handling
- Retail Store Operations
- Stocking and Receiving
- Reliable and punctual
- Problem-Solving
- Sales Training
- Cleaning techniques
- Fitting room maintenance
- Store Opening and Closing
- Customer Service
- Cash Register Operation
- Inventory Tracking
- Flexible Schedule
Timeline
Sales Associate - Ross Dress for Less
06.2022 - 04.2024
Ashley Valley Education Center - High School Diploma,
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