Multi-talented Floor Manager with three years of progressive retail experience. Monitors employee and daily store operations with focus on quality, service and productivity. Hardworking and responsible with resilient mentality.
Overview
5
5
years of professional experience
Work History
Logistics Account Executive
Total Quality Logistics
Louisville, KY
05.2024 - Current
Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
Analyzed shipment data to identify trends, areas of improvement, and present recommendations for efficiency gains.
Prepared detailed reports on account performance, highlighting key achievements and areas for improvement during client meetings.
Collaborated with sales teams to provide accurate quotes for transportation services, leading to increased revenue opportunities.
Rehabilitation Technician
Frazier Rehab
Louisville, KY
06.2023 - Current
Established collaborative relationships with patients through consistent and meaningful communication.
Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
Maintained medicine and equipment inventory, issued supplies to staff and notified personnel to procure more stock.
Maintained cleanliness and sanitation of clinic or treatment environment.
Prepared for sessions by setting up patient treatment areas and equipment.
Floor Manager
Swags Sports Shoes
Louisville, Kentucky
12.2019 - 06.2023
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Made personal recommendations for customers by sharing product knowledge and demonstrating product.
Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
Oversaw supply restocking, area cleaning and product organization.