
Results-driven and highly adaptable Dining Services professional. Highly versatile and energetic Dining Services professional with 5 years of progressive fast-food leadership experience and 3 years of multi-outlet university hospitality operations with Compass Group. Proven track record of operational excellence across diverse models, including residential cafés, high-volume quick-service franchises (Chick-fil-A, Jersey Mike's, McDonald's), back-of-house culinary execution (Zaxby's), and retail convenience stores. Hand-picked for Manager-in-Training tracks and Shift Lead roles due to a strong command of inventory control, brand compliance, and cash management. Possesses deep institutional knowledge of campus dining ecosystems, expert-level adaptability in high-speed environments, and a passion for driving exceptional student and guest satisfaction.
-Delegated daily tasks to crew members to ensure efficient operations.
-Coordinated shift coverage and daily assignments to optimize staffing.
-Assisted with labor scheduling and staffing control.
-Supported team leadership and staff coordination.
-Tracked inventory levels and restocked supplies.
-Monitored food waste to minimize spoilage and maximize resource use.
-Supported shift operations.
-Executed daily shift operations, ensuring smooth workflow and adherence to quality standards.
-Assigned tasks to crew members, optimizing team efficiency based on workload and priorities.
- Completed morning and closing audits.
-Managed key holder duties for opening and closing procedures.
-Monitored inventory stock levels, maintaining accurate records to support effective inventory control.
-Delivered strong customer service and resolved concerns.
-Handled conflicts calmly and kept workplace interactions professional.